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[Solved]Can't get past Step 4?


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I guess I am going to have to reinstall since it didn't pass step 4 on the install but I was able to get my page up and then I reset the layout the way I want it to look. Do you have any other suggestions.

When I hit the back button to try the step 4 again it said something to the fact that I will have to make a new database since the one I had set the first time was already taken.

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Ok, I made a copy of all the files so that I don't lose all the work that I have done today. I have dumped all the files and the database to reinstall from scratch now the same problem has come up. I can't get passed Step 4 on the installation, I filled in all of the fields and when I hit the next button it doesn't go anywhere. The version that I am trying to install is PrestaShop 1.1.

What do I do at this point?

Thank you.

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I found this post from May 09 and it worked to get past Step 4.

Looks like the problem was the checkbox in Step 4 for receiving emails. I tried installing again, this time leaving the box unchecked, and everything went fine. I suppose it’s because I’m not on a real server, just my local machine. So when the step tries to email me a confirmation, it can’t and it dies.

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I found this post from May 09 and it worked to get past Step 4.

Looks like the problem was the checkbox in Step 4 for receiving emails. I tried installing again, this time leaving the box unchecked, and everything went fine. I suppose it’s because I’m not on a real server, just my local machine. So when the step tries to email me a confirmation, it can’t and it dies.


Could you please tell me which post you found about that ? Thanks.

In fact, I'd like to know which error is raised in the Firebug consol when it happens.
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Sorry, I do not remember which post it was since I looked at so many to find the answer that I was looking for. I can tell you that there was no error msg that came up but you had to uncheck the checkbox in Step 4 for receiving emails if not it would just flash the status bar briefly and then not continue as I mentioned to you in the earlier posts. This seems to be due to the fact that I am working off of my mac/mamp localhost and not on a live server.

I hope this helps you in fixing this issue.

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  • 5 weeks later...
I found this post from May 09 and it worked to get past Step 4.

Looks like the problem was the checkbox in Step 4 for receiving emails. I tried installing again, this time leaving the box unchecked, and everything went fine. I suppose it’s because I’m not on a real server, just my local machine. So when the step tries to email me a confirmation, it can’t and it dies.


Holy crap! I've been wrestling with this problem for a couple hours. Just found your comment. Thanks much.

How about putting text on that page? Or generate an error message when this goes wrong? Give the poor admin a chance!
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