Sarak Posted February 23, 2013 Share Posted February 23, 2013 I'm starting to get a little concerned. I can name at least 4 products that I had in my store but now they're gone from the back and front office. I know for sure that I didn't deleted them myself, there's no reason why I would. In fact, I was just about to add them to a new category. It's just these 4 products as far as I know but I would need to check the entire inventory to be sure. How can this be happening? I have just changed my password in case someone hacked in and did it but it's a totally random thing to do! Link to comment Share on other sites More sharing options...
Carlsen Posted February 24, 2013 Share Posted February 24, 2013 Hi Sarak, Are you sure that the products are completely gone from the database? I have dealt with this issue earlier, and I think it was caused by a missing category-reference. If you remember the product ID, you can try and access them by modifying the URL. Example: http://www.yoursite.com/admin/index.php?tab=AdminCatalog&id_product=6437&updateproduct 1 Link to comment Share on other sites More sharing options...
Darussalam Posted May 25, 2016 Share Posted May 25, 2016 (edited) I have the same problem. So far I have found 11 items that are totally missing from BO, FO & phpMyAdmin. They are all unrelated items so I don't know what may have happened to them. UPDATE: I had to manually add the products from the old CSV / Excel file. Lesson for everyone: Make sure to keep regular DB and separate product backups. Edited May 26, 2016 by Darussalam (see edit history) 1 Link to comment Share on other sites More sharing options...
Indy80 Posted May 3, 2017 Share Posted May 3, 2017 Yep same here. I'm pretty sure few products have been deleted in the database but we never deleted these products manually (they are gone in the database). Anyone faced the same problems ? I assume it might be related to a module Link to comment Share on other sites More sharing options...
JasperM Posted January 3, 2021 Share Posted January 3, 2021 I have this issue and simply tried everything. This thred is 7 years old and stopped 3 years ago, Does this mean that there's an solution. I simply cannot continue like this. I loos every now and then a few items. Running a shop with almost 2 thousand items and growing daily its VERY frustrating since adding items takes me hours every time. This is my last resort could someone PLEASE point me in the right direction. 1 Link to comment Share on other sites More sharing options...
zerre Posted October 31, 2022 Share Posted October 31, 2022 (edited) I have the same problem with prestashop 1.7 Products disappearing from mysql db without any trace. The only trace is old orders, where I can find back the product. Edited October 31, 2022 by zerre (see edit history) Link to comment Share on other sites More sharing options...
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