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Prpblem Loading Images With Homepage Slide Show Or Elastic Image Slideshow


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I've just installed a new 1.5.3.1 release. I can load product images ok but can't load new homepage slideshow images. I can neither add new images/slides nor change the image of an existing slide. No errors are reported. Just says "Slide updated" but it isn't.

 

Have chmod'ed (777) the whole httpdocs file system to be sure it wasn't a write issue. Have sized the image to be uploaded to exactly the size of previous homepgae slide show images i.e. 535x300 pixels. Am using jpg. Have set a high PHP memory limit and file upload size.

 

Installed "Elastic Image Slideshow" in case there was a problem with the homepage slideshow but got the same error. i.e. No errors but no images!

 

Any ideas, suggestions???

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I've found this in the user guide...

 

 

Adding/editing an image

 

check.png

Make sure that all the images have the exact same size, and that this size is reflected in the block's own size (in the "Slider configuration" section).

I was not folowing this rule...probably that is the problem

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My problem is not the size. I'm using exactly the correct dimensions. I tried jpg, png & gif formats. I guess something must be wrong with my configuration but it beats me. This isn't specifically a problem with the Homepage Slideshow module as I can't get Elastic Image Slideshow to work either.

 

I'm running under PHP 5.1.6 on a Linux machine using Prestashop version: 1.5.3.1. Looking at the configuration page, I see that I don't have mcrypt installed but surely this shouldn't effect loading images and I can load product images ok.

 

The directory Homepage slide Show uses to save its images is /httpdocs/modules/homeslider/images and that is 777. The file name is simple with not spaces or special characters.

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I fixed my own problem. I'd put '50mb' as the upload_max_filesize in Plesk. My error was to use lower case and mb. It should have just been 50M.

 

I only discovered this after hacking the code to return the $FILE['file_name']['error'] code. This was set to 1, which indicates a size error. It would be really useful to have this error trapped by the standard code and say put to Log & preferably screen as well.

 

I've noticed that I don't have any error/warning messages on my log even though I've been playing around for about a week. I wonder if I've got that set up correctly.

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  • 1 month later...

same problem...what is the solution then?

 

probably you upload the pics in one language and then you see the frontoffice site in another language..

therefore if you upload the pics in english for example, watch the site in english..otherwise you won't find the pics in the slide!

let me know :)

 

Carlo

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  • 1 month later...
  • 1 year later...

probably you upload the pics in one language and then you see the frontoffice site in another language..

 

This was the problem in my case. I expected it to use the same picture for all languages if I upload just one but it does not. How nasty... Am I meant to upload duplicate pictures for every language or do manual database editing to copy the url? There should really be a button to use the same stuff for other languages near every localizable field.

Edited by StrangeAttractor (see edit history)
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  • 3 weeks later...
  • 1 month later...

Hello,

 

i have the same problem. But how do I get the images in the slider for the language I use in my shop ? I uploaded them in modules/homeslider, but not succesfully, at every picture there's a "?".

 

Marcel

Hi, Im running PS 1.6

 

Not sure if you have figured it out already, but here is the answer.

Go to Back office --> Modules --> Homeslider configurations.

Now from there scroll down to your picture and press "edit". Now choose another language and at least in my case I had to upload the picture again.

 

I hope this would help someone.

 

 

Edit.

Oh you get "?" also.

Maybe this might help.

Change prestashop/modules/homeslider/img <-- IF YOU HAVE

to prestashop/modules/homeslider/images

Edited by Hiski (see edit history)
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