Cant Add Or Edit A Product.

[elektrozales]

I have a trouble when i try to add or edit a product, when i click on "ADD PRODUCT" it just dont do anything, just load a white page. i will show you what happen:

 

when i click here (add product)

i know the image is in spanish.

 

this apairs... nothing.( not even a single form)

 

but, if i click on Edit product, nothing happens to..

 

 

i have tryed in mayor browsers (chrome, firefox, internet explorer, safari, opera) and no 1 browser work.

 

The url of my web is "elektrozales.com"

and the hosting is Godaddy.

 

I will be so glad if you help me, thanks.

[El Patron]

it would appear that there is an error, that you are not seeing...try this to see if you can get more infomation

 

http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/page__p__1104709#entry1104709

[elektrozales]

it would appear that there is an error, that you are not seeing...try this to see if you can get more infomation

 

http://www.prestasho...09#entry1104709

 

in that page it sais that i should change this "define('_PS_MODE_DEV_', false);" to this "define('_PS_MODE_DEV_', true);", but there is not similar code in my config/config.inc.php

 

So i cant even see the error or change it to true.

[El Patron]

in that page it sais that i should change this "define('_PS_MODE_DEV_',false);" to this "define('_PS_MODE_DEV_',true);", but there is not similar code in my config/config.inc.php

 

So i cant even see the error or change it to true.

 

what version of PrestaShop?

[elektrozales]

what version of PrestaShop?

 

i have prestashop 1.5.3.1

 

if there is any later or more stable version, make me know please.

[El Patron]

i have prestashop 1.5.3.1

 

if there is any later or more stable version, make me know please.

 

here is where you turn on error reporting:

 

config/defines.inc.php

 

Find this:

define('_PS_MODE_DEV_', false);

 

and change it to this:

define('_PS_MODE_DEV_', true);

 

recreate the problem....

 

search 'using' google, PrestaShop (your error)

[elektrozales]

here is where you turn on error reporting: config/defines.inc.php Find this:

 define('_PS_MODE_DEV_', false); 

and change it to this:

 define('_PS_MODE_DEV_', true); 

recreate the problem.... search 'using' google, PrestaShop (your error)

 

Problem solved, i just changed that line and my problem was solved... dont know what happend but doesnt matter, its solved now =D