marcis Posted February 18, 2013 Share Posted February 18, 2013 In the translations section, under "AdminOrders" label, I can find the text "Refund products" closed to "Re-stock products", "Generate a credit slip" and "Generate a voucher". Is this an option at Prestashop? Didn't find the way to activate it... and I really want to refund my customers if they do a RMA. Thanks and regards Link to comment Share on other sites More sharing options...
NemoPS Posted February 19, 2013 Share Posted February 19, 2013 (edited) It should be Orders-> merchandise returns-> enable returns (set to yes) After this, you can refund orders (totally, or partially) from each order's screen This might be helpful: http://nemops.com/order-management/ Edited February 19, 2013 by Nemo1 (see edit history) Link to comment Share on other sites More sharing options...
marcis Posted February 19, 2013 Author Share Posted February 19, 2013 Yes, that option was already set. But I want to make refunds of cash (paypal, bank,...) not credit slips Link to comment Share on other sites More sharing options...
NemoPS Posted February 19, 2013 Share Posted February 19, 2013 Oh, sorry. Well, with paypal, there should be an option after the customer has paid: paypal refund Link to comment Share on other sites More sharing options...
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