l_raath Posted February 13, 2013 Share Posted February 13, 2013 Hi Guys, I am running Prestashop 1.5.3.1 as a fresh install. I am struggling to get the Payment restriction and Paypal modules to let the customer to use his currency (Rand). It keeps saying currency not supported. In the previous versions of Prestashop I could select the default store currency as Rand, and select Dollars/Euro as the Paypal currency. Now however there is only an option for "Customer Currency" or "Shop Default Currency" under the Currency restrictions in the Payment restrictions module. If I select the Rand tickbox option for Paypal payment option, the modules give me the Currency not supported error. I have spent days going through the forum trying to find a solution but to no avail. Your help will be greatly appreciated. Thanks!! Link to comment Share on other sites More sharing options...
El Patron Posted February 13, 2013 Share Posted February 13, 2013 For now with the current module , you would need to set one of the accepted currencies otherwise this error will happen when default shop currency is not supported by paypal. You have two solutions: 1) if you are going to use PayPal as your major payment, then use a supported currency as default 2) check with presto-changeo and/or the offical presta shop addon's to see if their PayPal pro will prompt customer to choose a supported currency when they have currently selected a non-supported currency. as much as I have tried to avoid having payment modules, I think today I am going to kick around fixing this...will post if I resolve because I need for my own shop as well...I have every paypal currency defined, but if I add one non-supported currency...then everyone with other currency supported by payapl is affected... Link to comment Share on other sites More sharing options...
El Patron Posted February 13, 2013 Share Posted February 13, 2013 ok, so prestashop says they fixed this problem: http://forge.prestashop.com/browse/PNM-684 the fix is supposed to be in this free add on http://addons.prestashop.com/en/payments-gateways-prestashop-modules/1748-paypal.html Link to comment Share on other sites More sharing options...
El Patron Posted February 13, 2013 Share Posted February 13, 2013 just tested this, it will not convert rand to a supported currency, I did not test to see if it will prompt your for converting...but I have little hope that it will...they have just changed it to selections in payments...as opposed to the old radio, so if your customer is using rand, they will not be offered the paypal payment method. Link to comment Share on other sites More sharing options...
l_raath Posted February 13, 2013 Author Share Posted February 13, 2013 I am now getting the following error Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-02-13T17:59:55Z L_ERRORCODE0 -> 10002 L_SHORTMESSAGE0 -> Security error L_LONGMESSAGE0 -> Security header is not valid L_SEVERITYCODE0 -> Error Link to comment Share on other sites More sharing options...
l_raath Posted February 14, 2013 Author Share Posted February 14, 2013 Hi again elpatron.. I don't think its an issue with the Paypal module, it has to do with the Payment Module restrictions and the Currency restrictions in Prestashop itself. Is there a way to change this back to an older version? thanks again Link to comment Share on other sites More sharing options...
El Patron Posted February 14, 2013 Share Posted February 14, 2013 this is a different error than your original post and should be treated as such..This new error message makes me think that you API credentials are incorrect. You may want to google 'prestashop paypal Security header is not valid' and see what was done... Link to comment Share on other sites More sharing options...
l_raath Posted February 15, 2013 Author Share Posted February 15, 2013 Hi, yes i checked and updated the API credentials and its back to giving me the currency unsupported error. Link to comment Share on other sites More sharing options...
mehnihma Posted February 15, 2013 Share Posted February 15, 2013 (edited) I have tried it and again currency unsupported error. If it is fixed what do we have to do? When I install Paypal I get radio button on payment setting and I can chose currency but I cannot disable store and costumer currency, how is that? There is a radio button so I can chose one of those two? Maybe if I can disable that it will work? Edited February 15, 2013 by mehnihma (see edit history) Link to comment Share on other sites More sharing options...
ChocloMoya Posted April 26, 2013 Share Posted April 26, 2013 just tested this, it will not convert rand to a supported currency, I did not test to see if it will prompt your for converting...but I have little hope that it will...they have just changed it to selections in payments...as opposed to the old radio, so if your customer is using rand, they will not be offered the paypal payment method. Hi I tried the Paypal Module 3.5.0 and gave me the same error: Please try to contact the merchant: PayPal response: TIMESTAMP -> 2013-04-26T20:03:36Z L_ERRORCODE0 -> 10605 L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details. L_LONGMESSAGE0 -> Currency is not supported L_SEVERITYCODE0 -> Error This error doesn't occure with the prestashop version 1.3.1.1 where the paypal module use USD instead the defaulf not supported currency. Link to comment Share on other sites More sharing options...
Hedera Posted October 25, 2013 Share Posted October 25, 2013 Hi guys, I have a smart solution for you. Use latest PayPal for USA module. 1) Before installing it, go to preferences - contact - change country to USA. 2) Install the module and re-change a country to yours. 3) In restriction check all currencies. I use 1 non supported currency and 1 supported. It works with both Link to comment Share on other sites More sharing options...
satriyoz Posted February 19, 2014 Share Posted February 19, 2014 what about IDR ( Indonesian Rupiah ) currency for this paypal ?i have same problem with this unsupported currency.. anyone can help me ? Link to comment Share on other sites More sharing options...
Ron morales Posted March 12, 2014 Share Posted March 12, 2014 my paypal not work Please try to contact the merchant: <b>PayPal response:</b> TIMESTAMP -> 2014-03-12T16:09:19Z L_ERRORCODE0 -> 10002 L_SHORTMESSAGE0 -> Restricted account L_LONGMESSAGE0 -> Account is restricted L_SEVERITYCODE0 -> Error Link to comment Share on other sites More sharing options...
El Patron Posted March 12, 2014 Share Posted March 12, 2014 my paypal not work Please try to contact the merchant: <b>PayPal response:</b> TIMESTAMP -> 2014-03-12T16:09:19Z L_ERRORCODE0 -> 10002 L_SHORTMESSAGE0 -> Restricted account L_LONGMESSAGE0 -> Account is restricted L_SEVERITYCODE0 -> Error please post new topic...this is not related in any way with original topic... Link to comment Share on other sites More sharing options...
Ron morales Posted March 12, 2014 Share Posted March 12, 2014 Its a problem of count of paypal, thanks. Link to comment Share on other sites More sharing options...
El Patron Posted March 12, 2014 Share Posted March 12, 2014 Its a problem of count of paypal, thanks. I do not understand this. I made my suggestion have a nice day. Link to comment Share on other sites More sharing options...
Ron morales Posted March 12, 2014 Share Posted March 12, 2014 (edited) the problem was solved, it was a problem in paypal account, the error number 10002, of the module. Edited March 12, 2014 by Ron morales (see edit history) Link to comment Share on other sites More sharing options...
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