subharmonic Posted February 10, 2013 Share Posted February 10, 2013 Hi - and apologies for the uber-newb post. I'm wanting to set up a prestashop on a Parallels Plesk V-Server. There's a quick installation option which I have chosen - so Prestashop is installed directly, rather than me having to upload via FTP. Problem is, after the install, I should be able to access the site home page, and carry on with set-up. However, in my case, I open the page, and it says "Service unavailable". So, question is, why should this happen? Is there something I need to do, before I can access the set up screens? With one of these quick installations, will it set up the mySQL database as well? I'm a complete novice at this, so any help would be greatly appreciated... Link to comment Share on other sites More sharing options...
Presta Ecommerce Posted February 11, 2013 Share Posted February 11, 2013 Are you sure that setup has finished? What page are you trying to access? Link to comment Share on other sites More sharing options...
subharmonic Posted February 11, 2013 Author Share Posted February 11, 2013 I can't even get to the first page of the set up. Link to comment Share on other sites More sharing options...
Presta Ecommerce Posted February 11, 2013 Share Posted February 11, 2013 This sounds to me that your server isn't configured right. Can you make sure that your hosting is fulfilled. You can read Prestashop server requirements here. Link to comment Share on other sites More sharing options...
subharmonic Posted February 11, 2013 Author Share Posted February 11, 2013 It's meant to be a script installation on Parrallels Vserver with Plesk control panel. Link to comment Share on other sites More sharing options...
Presta Ecommerce Posted February 12, 2013 Share Posted February 12, 2013 If the script doesn't work, you should be contacting your hosting support. Link to comment Share on other sites More sharing options...
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