Error in Phase 2 of the installation of pshop 1.5.3.1, all ok, but returns to the start page

[WTN Webmastering]

Hi!!

 

I discuss the issue in case anyone has the same problem or the community can provide some solution to this problem:

 

We proceed to the installation of the latest version of PrestaShop (1.5.3.1) clean and check the requirements phase indicates that everything is OK and we move to the next step, but when you try to do this by clicking Next, the installation becomes to the starting point on the home page language selection, submission and acceptance of terms of use and again thus not allowed to pass configuration options of the database.

 

If anyone has any solution for this or this has already been discussed in another thread Bug will be grateful to you compartiese.

 

P.D: In the install directory, generates a php_erros.log and contains:

 

[01-Feb-2013 21:26:41] PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: open(/var/lib/php/session/sess_rljmvur9almju2rhkab5fgj6r0, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/almaugourmet.com/httpdocs/install/classes/session.php on line 44

 

many Thanks

Edited February 1, 2013 by Wotrix Networks (see edit history)

[PhiLho]

Yes, lot of people had very similar issues.

It is often a good idea to activate the debug mode (_PS_MODE_DEV_ to true) at installation time.

But it looks like your host has limited the usage of some PHP functions. This is also a common source of problems. Check your host' site to see how to circumvent this issue.

[WTN Webmastering]

Thanks for info about activated the debug mode, the result:

 

Warning: session_start() [function.session-start]: open(/var/lib/php/session/sess_np5tg1r12qcdqov82e4tfufli3, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/almaugourmet.com/httpdocs/install/classes/session.php on line 44

 

Warning: Unknown: open(/var/lib/php/session/sess_np5tg1r12qcdqov82e4tfufli3, O_RDWR) failed: Permission denied (13) in Unknown on line 0

 

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0

 

Any idea to solve this problem?? I have a root access to the server with Plesk 11

 

Very Thanks

[PhiLho]

I have little experience with such server, but it looks like you have permissions issue or setting issue.

A quick search of the second error message ("Please verify that the current setting of session.save_path is correct") led me to a Stackoverflow question with meaningful answers:

http://stackoverflow.com/questions/5104065/php-session-handling-errors