Ariadne Posted February 1, 2013 Share Posted February 1, 2013 Hi folks Shop is working perfectly in Firefox, and Chrome as far as I can tell, but my IE customers can't see any images.. I've tried deleting the image cache and regenerating the thumbnails, but to no avail. Anyone got any ideas? (it worked fine until yesterday, but something changed since then, and I've done nothing to the site) Sarah www.painefreecrafts.com Link to comment Share on other sites More sharing options...
parsifal Posted February 1, 2013 Share Posted February 1, 2013 Hi Ariadne. This is a bug that was introduced after version 1.5.2.0. See a related discussion here (along with possible fixes). Link to comment Share on other sites More sharing options...
Ariadne Posted February 1, 2013 Author Share Posted February 1, 2013 Thanks Parsifal, I did try a search but it ddn't come up Link to comment Share on other sites More sharing options...
parsifal Posted February 1, 2013 Share Posted February 1, 2013 For the record, the fix that I first tried and immediately worked was that of creating new image types, with the second part of the type name (the one after the _ underscore) the same as my custom theme's name. Afterwards, I just recreated the shop's thumbnails et voila...images visible in IE! That way, no tinkering with TPL or PHP files was necessary. Link to comment Share on other sites More sharing options...
Ariadne Posted February 1, 2013 Author Share Posted February 1, 2013 Yes, that's what I ended up doing too - creating new image names such as small_grid (where grid is my theme). Now all I've got to do is sort out why PayPal has stopped working to complete orders! Link to comment Share on other sites More sharing options...
tannerS Posted February 2, 2013 Share Posted February 2, 2013 I had that issue when using a new theme, renamed the current theme to "default" and it all worked. For some reason, when I use a Theme Maker theme it all works prefect. No need to rename it. So, I guess some themes have issues some don't.... I'm just glad I have a working site up and running. Link to comment Share on other sites More sharing options...
Mikas Posted April 1, 2013 Share Posted April 1, 2013 Maybe this tutorial can help you? HOW TO FIX NOT SHOWING PRESTASHOP 1.5 PRODUCT IMAGES IN INTERNET EXPLORER Link to comment Share on other sites More sharing options...
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