SteliosAl Posted January 29, 2013 Share Posted January 29, 2013 Hello all, I have just changed the domain name of my website. The server is the same I have just changed the domain name. The website displays incorrectly after the domain name change. Everything (each part like categories, homepage text editor module etc) is displayed horizontally and below each other). Please see the attached files. Please help, i can't think of anything that may have caused this.. Link to comment Share on other sites More sharing options...
vekia Posted January 29, 2013 Share Posted January 29, 2013 Where are files that you attached? I dont see them in your post. I think that the problem is with css styles. Is your shop online now? can you provide us an url to shop? Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 Where are files that you attached? I dont see them in your post. I think that the problem is with css styles. Is your shop online now? can you provide us an url to shop? I have mistakenly posted the topic twice.. there is another topic with same title just below above this topic with the posted images! my store is www.techballoon365.com and i have just enabled it.. i also have the backup which i did prior to the change of domain. thanks Link to comment Share on other sites More sharing options...
BillyHardcore Posted January 29, 2013 Share Posted January 29, 2013 When inspecting site with Chrome Dev tools: Failed to load resource http://www.androidtabletsstore.com/themes/default/css/grid_prestashop.css Failed to load resource http://www.techballoon365.com/modules/blockadvertising/advertising.jpg Failed to load resource http://www.androidtabletsstore.com/modules/blockcurrencies/img/block_languages_top_p_bg.png Failed to load resource http://www.androidtabletsstore.com/modules/blocksearch/img/bg_search_input.png Failed to load resource http://www.androidtabletsstore.com/modules/blocksearch/img/bg_search_submit.png Failed to load resource http://www.androidtabletsstore.com/modules/blockuserinfo/img/icon/cart.gif Failed to load resource http://www.androidtabletsstore.com/modules/blockuserinfo/img/icon/login.gif Failed to load resource http://www.androidtabletsstore.com/modules/blockcategories/img/arrow_right_2.png Failed to load resource http://www.androidtabletsstore.com/modules/blockcms/img/arrow_right_2.png Failed to load resource http://www.androidtabletsstore.com/modules/blockmanufacturer/img/arrow_right_2.png Failed to load resource http://www.androidtabletsstore.com/modules/blocknewsletter/img/icon/newsletter.png Failed to load resource http://www.androidtabletsstore.com/modules/blocknewsletter/img/bg_bt_newsletter_ok.png Failed to load resource http://www.androidtabletsstore.com/modules/homefeatured/img/arrow_right_1.png Failed to load resource http://www.androidtabletsstore.com/themes/default/img/bg_bt.gif Failed to load resource http://www.androidtabletsstore.com/modules/blocknewproducts/img/arrow_right_1.png Failed to load resource http://www.androidtabletsstore.com/modules/blockcontact/images/block_contact_bg.jpg Failed to load resource http://www.androidtabletsstore.com/modules/blockcontact/images/block_contact_pict_tel.png Failed to load resource http://www.androidtabletsstore.com/modules/blockcontact/images/bloc_contact_a_bg.png Failed to load resource http://www.androidtabletsstore.com/modules/blockreinsurance/img/bg_reinsurance_block.gif Failed to load resource http://www.androidtabletsstore.com/modules/blocksocial/img/sprite_pict_social_block.png This is not the domain I connected to, are you sure you have updated the site details everywhere? :-) Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 When inspecting site with Chrome Dev tools: Failed to load resource http://www.androidtabletsstore.com/themes/default/css/grid_prestashop.css Failed to load resource http://www.techballoon365.com/modules/blockadvertising/advertising.jpg Failed to load resource http://www.androidtabletsstore.com/modules/blockcurrencies/img/block_languages_top_p_bg.png Failed to load resource http://www.androidtabletsstore.com/modules/blocksearch/img/bg_search_input.png Failed to load resource http://www.androidtabletsstore.com/modules/blocksearch/img/bg_search_submit.png Failed to load resource http://www.androidtabletsstore.com/modules/blockuserinfo/img/icon/cart.gif Failed to load resource http://www.androidtabletsstore.com/modules/blockuserinfo/img/icon/login.gif Failed to load resource http://www.androidtabletsstore.com/modules/blockcategories/img/arrow_right_2.png Failed to load resource http://www.androidtabletsstore.com/modules/blockcms/img/arrow_right_2.png Failed to load resource http://www.androidtabletsstore.com/modules/blockmanufacturer/img/arrow_right_2.png Failed to load resource http://www.androidtabletsstore.com/modules/blocknewsletter/img/icon/newsletter.png Failed to load resource http://www.androidtabletsstore.com/modules/blocknewsletter/img/bg_bt_newsletter_ok.png Failed to load resource http://www.androidtabletsstore.com/modules/homefeatured/img/arrow_right_1.png Failed to load resource http://www.androidtabletsstore.com/themes/default/img/bg_bt.gif Failed to load resource http://www.androidtabletsstore.com/modules/blocknewproducts/img/arrow_right_1.png Failed to load resource http://www.androidtabletsstore.com/modules/blockcontact/images/block_contact_bg.jpg Failed to load resource http://www.androidtabletsstore.com/modules/blockcontact/images/block_contact_pict_tel.png Failed to load resource http://www.androidtabletsstore.com/modules/blockcontact/images/bloc_contact_a_bg.png Failed to load resource http://www.androidtabletsstore.com/modules/blockreinsurance/img/bg_reinsurance_block.gif Failed to load resource http://www.androidtabletsstore.com/modules/blocksocial/img/sprite_pict_social_block.png This is not the domain I connected to, are you sure you have updated the site details everywhere? :-) The domain that appears here is the previous domain name.. i believe i have updated the details everywhere... i have changed the seo/url in the backoffice, as for my control panel, it is the same host so everything was updated according to the new domain name.. any help greatly appreciated Link to comment Share on other sites More sharing options...
BillyHardcore Posted January 29, 2013 Share Posted January 29, 2013 Try turning your cache off and force compile always on if you havent done so already and then load the front page again a few times. I'm on my mobile for now so I can't really help atm Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 Try turning your cache off and force compile always on if you havent done so already and then load the front page again a few times. I'm on my mobile for now so I can't really help atm ok i did and will load a few times... so far no changes.. dont know why the template has been distorted after the domain name change.. i have done my backup prior to domain name change should i just delete everything on my public_html and do a restore? Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 Try turning your cache off and force compile always on if you havent done so already and then load the front page again a few times. I'm on my mobile for now so I can't really help atm I have turned off CCC combine compress cache on the performance settings and it now displays correctly! how can i rectify this? i wish to be using CCC as the site is faster! any ideas? Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 I have mistakenly posted the topic twice.. there is another topic with same title just below above this topic with the posted images! my store is www.techballoon365.com and i have just enabled it.. i also have the backup which i did prior to the change of domain. thanks i have turned off CCC combine compress and cache and it now displays correctly? why is that?how can i make CCC function properly as the site is quicker.. Link to comment Share on other sites More sharing options...
BillyHardcore Posted January 29, 2013 Share Posted January 29, 2013 If you turn it back on, does it still display erroneously? Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 If you turn it back on, does it still display erroneously? As soon as i turn Smart Cache for CSS back on it displays erroneously..Maybe the smartcache has to be cleared or something because of the domain name change?i am a noob when it comes to this! Link to comment Share on other sites More sharing options...
BillyHardcore Posted January 29, 2013 Share Posted January 29, 2013 Not really any better at it, just been there a few times is all. You might want to clear out your cache folders. But sometimes, it can be a DNS issue if you switched servers just recently (i believe) Old records being stored on the IP adress and so on Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 Not really any better at it, just been there a few times is all. You might want to clear out your cache folders. But sometimes, it can be a DNS issue if you switched servers just recently (i believe) Old records being stored on the IP adress and so on I go to public_html/tools/smarty folder and i see a list of folders and files: Folders: Plugins sysplugins containing various files Files: debug.tpl index.php smarty.class.php smartyBC.class.php which of these do i delete?? thanks for your help Link to comment Share on other sites More sharing options...
BillyHardcore Posted January 29, 2013 Share Posted January 29, 2013 The cache is for the theme, so its under prestashop/themes/yourtheme/cache Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 The cache is for the theme, so its under prestashop/themes/yourtheme/cache I have found the folders and cleared it but still the same.. anyway hope it gets fixed in the future or if the other poster on top knows a solution to let me know please.. Also I would like to place the comodo ssl badge just below the search box on the top bar..i have enabled the shop again so u can view it.. i havent managed to find where to place the code.. do you know? Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 29, 2013 Share Posted January 29, 2013 Hello SeliosAl, if you have a working backup, please go to root>cache>smarty> and delete the files in "cache" and "compile" . This may help, also, CCC turned off isn't always a bad thing, I've seen some hosting providers actually move slower with these options turned on. Have you checked the speed of your site using some services like yslow.com ? Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 Hello SeliosAl, if you have a working backup, please go to root>cache>smarty> and delete the files in "cache" and "compile" . This may help, also, CCC turned off isn't always a bad thing, I've seen some hosting providers actually move slower with these options turned on. Have you checked the speed of your site using some services like yslow.com ? I have managed to clear all relevant cache folders including the one with .css files and now the CCC is functioning ) SOLVED please feel free to browse the website and let me know if you feel that it is slow.. site still has a lot of work to be done thanks if only you can tell me how to place the comodo, free shipping etc logos underneath the search bar.. thanks again Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 29, 2013 Share Posted January 29, 2013 Hello, that is good to hear! I'm happy you could solve it, the site is not moving slow for me, so no worries there. Link to comment Share on other sites More sharing options...
SteliosAl Posted January 29, 2013 Author Share Posted January 29, 2013 Hello, that is good to hear! I'm happy you could solve it, the site is not moving slow for me, so no worries there. Thanks, could you please offer some guidance with regards placing the logos on the top bar of the page..using the default 1.5.3.1 theme.. want to place them below the search bar on the top of the website..thank u in advance.. Link to comment Share on other sites More sharing options...
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