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[Fixed] - Shipping costs/weight range issue


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Hi,

I have

1 carrier at 10,- for weight range 0-10 kilograms (" TNT Post 1-10kg" )
1 carrier at 15,- for weight range 10-30 kilograms (" TNT Post 10-30kg" )

When I order a test product within weight range 10-30 everything works well and the correct shipping costs are shown. If I change the same product to a weight <10 kilograms both carriers are shown to the customer.

I did turn on the ' deactivate carrier' option for situations where the weight range would be exceeded for both carriers.

I really don't understand this... please see pics for settings.

Thanks!

9190_Dn3rP6DdlRvQ90Pb0ALH_t

9192_Sw7ZIBG5Kc1Ike8Yc0ha_t

9193_5upwRb36t4Y5e94j26S6_t

9194_vStDp6YwpmkIKib94nWv_t

9195_PEdoGThoAigcSZ9trNYa_t

9196_Dzw1UFbQdHvIWQFOoYSw_t

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OK, it's working but I am not exactly sure how I fixed it. I think it has something to do with the sequence of events when adding another carrier. I was glad to have someone sitting next to me, so I am sure that it was not a settings thing. Anyway, it works. I wonder what happens if I add another carrier though... uhm lets back-up ;-)

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  • 1 month later...

Hi,

I have the same problem. The carrier that has a weight range higher than the weight in the cart is always displayed regardless of the "deactive" setting. It's deactivating the carrier correctly when the cart has a higher value than the upper limit for the carrier.

I have tried to change the sequence of the carriers (it will get a new ID when changing and saving) without any luck. I'm using version 1.2.

/PJ

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  • 1 month later...
  • 1 month later...
  • 1 year later...

HI
me 2 i have the same problem.i use v1.2.5.
I have a few products with 9999998 KG weight and a free carrier assigned to these products I defines a slice weight has 9999998kg 9999999kg when I chose one of these products I have only the free carrier: "that's what I want"
but when I choose another product that does not belong to this slice of the carrier free weight appears in the list also.
someone have an idea 2 resolve this problem in v1.2.5?
Thx

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