There is a problem getting the Mail files.

[danstan]

Hi,

 

I am trying to configure my dutch e-mail template translation files.

 

However upon loading clicking the dutch flag I am presented with the following warnings -

 

• mail directory exists for nl but not for english in /mails/nl/
  
• mail directory exists for nl but not for english in /modules/blocknewsletter/mails/nl/
  
• mail directory exists for nl but not for english in /modules/blockwishlist/mails/nl/
  
• mail directory exists for nl but not for english in /modules/followup/mails/nl/
  
• mail directory exists for nl but not for english in /modules/mailalerts/mails/nl/
  
• mail directory exists for nl but not for english in /modules/referralprogram/mails/nl/
  
• mail directory exists for nl but not for english in /modules/sendtoafriend/mails/nl/
  

 

and I receive the following error message when expanding core e-mails section -

 

 

Core e-mails - 0 missing translation(s) on 0 template(s) for Dutch:

There is a problem getting the Mail files.

Please ensure that English files exist in /home/mdis/public_html/nl/mails/nl/en folder

I am not sure why I am getting this message as the /home/mdis/public_html/nl/mails/nl directory exists and has the same permissions as the en folder. Can anyone help?

[danstan]

Can anyone help??

[zakker]

I copied (FTP) an all mail templates from mails/YOUR_LANG/ folder to mails/en/ and it solves the problem.

Edited May 30, 2013 by zakker (see edit history)

[danstan]

No it does not resolve the issue!

[El Patron]

PrestaShop gets confused (read bug).

 

When we want to translate emails they are 'typically' within a module.

 

at back offiice-->localization-->translations-->email translations-->(the default is theme)

 

if we then use the default setting (theme) then rather than file the xlations to the module it will file them under theme/yourtheme/modules/module name/lang.php

 

This will result in next visit to translations with error.

 

TO FIX THIS

(first back up) then delete theme/yourtheme/modules/module name  (make sure there is nothing in this folders except mails)

 

Then TRANSLATE LIKE THIS:  Select Core (no theme selected)

 

theme/yourtheme/modules/module name/lang.php

http://screencast.com/t/OFLT4VCmwqC

 

 

and all will be right with the world