Arran Posted June 27, 2009 Share Posted June 27, 2009 My shop has been taken down off the server as ive just been told we have been Hacked into so they could get to the server, my hosting is Ryan Host and he said we have to up date ALL SECURITY before he will allow us to be put back on and if it happens again he will kick me off the server as we are compromising other websites plus of course his sever and we cant afford that to happen, can anyone please tell me what to do as i now cant get into the Back end to up load any patches or whatever i need to make us secure, im pretty new at this so not sure were to start !!! any help would be appreciated, ThanksArran Link to comment Share on other sites More sharing options...
jhnstcks Posted June 27, 2009 Share Posted June 27, 2009 I would ask your host for some more information than just "you've been hacked". I mean how are you supposed to improved security with that information? Link to comment Share on other sites More sharing options...
Arran Posted June 27, 2009 Author Share Posted June 27, 2009 I would ask your host for some more information than just "you've been hacked". I mean how are you supposed to improved security with that information? Im just in that process at this time !! God what a hassle , ill get there in the end, thanks for taking time to reply.Arran Link to comment Share on other sites More sharing options...
Ion_Cannon Posted June 27, 2009 Share Posted June 27, 2009 Do let us know what you find out. I would like to know if there is a global fix we need to implement in the PS core... Link to comment Share on other sites More sharing options...
davidtnb Posted June 28, 2009 Share Posted June 28, 2009 Can you post the script that was used in the hack? We need more info than "my site was hacked" so the developers can fix this so it doesn't happen to anyone else Link to comment Share on other sites More sharing options...
Hoodgrown Posted June 28, 2009 Share Posted June 28, 2009 Yes, because it might not even be a Prestashop thing. It could be some security holes that your host needs to close up on their end. Link to comment Share on other sites More sharing options...
ginger Posted October 14, 2009 Share Posted October 14, 2009 I got this message while adding items.... The error message seemed to be part of my BOit was basic...You've been hacked..Few mins later, several of my items i added had been duplicated several times each with NO image..NOW, i have a problem with New Products pageAND, i have up to 20 Visitors, however in my stats it shows they are all on the Index page and not lookig around...Suggestions?im with godaddy Link to comment Share on other sites More sharing options...
TropischBruin Posted October 14, 2009 Share Posted October 14, 2009 Never heard of this before, did you ask GoDaddy? Link to comment Share on other sites More sharing options...
ginger Posted October 14, 2009 Share Posted October 14, 2009 no haven't. I referred to a friend who installed PS for me. The problem ended (items being added) so i continued working..but then recently, ive noticed the STATSThanksUPDATE: I did figure out the NEW PRODUCTS thing. So this weird hack event DID NOT effect that. Link to comment Share on other sites More sharing options...
ginger Posted October 14, 2009 Share Posted October 14, 2009 i was just adding items when i JUST NOW received this message in BO" Hack attempt (Tag -> name is empty) "what does this mean ? Link to comment Share on other sites More sharing options...
joenmass Posted October 16, 2009 Share Posted October 16, 2009 This could be just due to a bad configuration settings in the back end, not really a malicious hack attempt. I remember when I set up PS and started to fiddle around in version 1.2.4 I received a few "Hack attempt" notifications when reviewing my shop online. I don't remember what I did but I do remember I could cause that alert to come and go depending on what certain settings I had.Just a thought, I hope this is the cause of the hack attempt alert. Link to comment Share on other sites More sharing options...
rocky Posted October 16, 2009 Share Posted October 16, 2009 Yes, you are right. It is unfortunate that Prestashop has used such an alarming phrase as "Hack attempt" for its error messages. It frightens the average users who think their shop has been hacked. I think it should just say "Error" instead. Link to comment Share on other sites More sharing options...
ginger Posted October 16, 2009 Share Posted October 16, 2009 <<----- Wipes sweat off forehead.... =)Thanks!! Link to comment Share on other sites More sharing options...
Recommended Posts