Porpoise Posted January 19, 2013 Share Posted January 19, 2013 When a customer places an order using cheque or wire payment methods and then the payment is never received, how do you cancel/delete the order so that everything gets re-stocked and shipping etc gets cleared? Link to comment Share on other sites More sharing options...
BillyHardcore Posted January 19, 2013 Share Posted January 19, 2013 Setting order status to cancelled works for me 1 Link to comment Share on other sites More sharing options...
Porpoise Posted January 19, 2013 Author Share Posted January 19, 2013 Setting order status to cancelled works for me Ah. OK. So, the order is cancelled and goods re-stocked even though it is showing the same as before on the order page apart from the "cancelled" status. Link to comment Share on other sites More sharing options...
BillyHardcore Posted January 19, 2013 Share Posted January 19, 2013 Yea its still showing up as an order. Not deleted 100% as would be most logical, afaik. Link to comment Share on other sites More sharing options...
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