mdunnam Posted January 18, 2013 Share Posted January 18, 2013 (edited) Ok I am not sure what I did b/c I have done a lot tonight lol. Here is what I was doing when this happened. First of all I was trying to increase the file size upload limit for virtual products. I got this working after a lot of php.ini changes and setting the size in admin pref. I also changed "accessories" naming in the english lang file. When it happened first. Once I got the upload file size increased and working. I went in and change the price of one of the products to $0 to test. Once I did this. I went back out to the main store and tried to add it to the cart. Then I got this error: Impossible to add the product to the cart, testStatus: 'parsererror' errorThrown: 'SyntaxError: Unexpected token <' responseText: So I figured something got messed up somewhere. So I logged out. Once I logged out I couldn't log back in in the front office. It just reloads the page. No error, nothing. Then I dumped my cache. This logged me out of the admin panel. Now I get this error when trying to login there: Details: Error thrown: [object Object] Text status: parsererror And when trying to add a new customer I get this error: TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] text status: parsererror I have searched all over the place and have tried everything I have read. Nothing has worked so far. HELP! Edited January 18, 2013 by mdunnam (see edit history) Link to comment Share on other sites More sharing options...
mdunnam Posted January 18, 2013 Author Share Posted January 18, 2013 (edited) - Edited January 18, 2013 by mdunnam (see edit history) Link to comment Share on other sites More sharing options...
Bill Dalton Posted January 19, 2013 Share Posted January 19, 2013 Link? Link to comment Share on other sites More sharing options...
mdunnam Posted January 19, 2013 Author Share Posted January 19, 2013 www.vfxmill.net/cart Link to comment Share on other sites More sharing options...
Leo1963 Posted February 2, 2013 Share Posted February 2, 2013 Hi mdunnam, I have the same problem. TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror How do you fix it? Can you help me? Thanks. Regards, Leo Link to comment Share on other sites More sharing options...
markbotting Posted February 5, 2013 Share Posted February 5, 2013 I also had the same problem. It appears to be linked to the PayPal module. As I have disabled the PayPal module and orders and account creation is how possible. All I need to do now is find out how to enable the PayPal module again. Mark Link to comment Share on other sites More sharing options...
sexplay Posted April 9, 2013 Share Posted April 9, 2013 Same problem..Is there a solution? Link to comment Share on other sites More sharing options...
templatemela Posted May 8, 2013 Share Posted May 8, 2013 Have you tried to remove Mobile Theme ? , Deleting Mobile theme should fix the ajax issues Link to comment Share on other sites More sharing options...
blueraccoon Posted June 28, 2013 Share Posted June 28, 2013 I receive the same error message when I try to increase the number of products in my cart past the set carrier weight ranges when the following settings are true: Shipping > Carriers > Out-of-range behavior: Disable Carrier If I change the out-of-range behavior setting to "Apply the cost of the highest defined range" then the error does not occur. Anyone else reporting the same issue? Any ideas on how to fix this? 2 Link to comment Share on other sites More sharing options...
Mind Posted July 9, 2013 Share Posted July 9, 2013 For mi it works http://stackoverflow.com/questions/14285631/prestashop-ajax-registration-bug Link to comment Share on other sites More sharing options...
Bejo Posted November 14, 2013 Share Posted November 14, 2013 (edited) I receive the same error message when I try to increase the number of products in my cart past the set carrier weight ranges when the following settings are true: Shipping > Carriers > Out-of-range behavior: Disable Carrier If I change the out-of-range behavior setting to "Apply the cost of the highest defined range" then the error does not occur. Anyone else reporting the same issue? Any ideas on how to fix this? please let me know if u already fix this problem, i'm also have same trouble with this. i don't why? i do upgrade from ps 1.5.4 - 1.5.6 with autoupgrade, with manual prestashop.zip to local archive. Edited November 14, 2013 by Bejo (see edit history) Link to comment Share on other sites More sharing options...
Roar Posted December 16, 2013 Share Posted December 16, 2013 Hi! Same, have all of a sudden gotten this error: testStatus: 'parsererror'errorThrown: 'SyntaxError: Unexpected token 1' responseText:The problem does not seem to have been solved above? any solutions? My website is now under maintenance and we are loosing sales. I can't seem to find a solution anywhere.Thanks Link to comment Share on other sites More sharing options...
cesar.b.araujo Posted December 28, 2013 Share Posted December 28, 2013 TECHNICAL ERROR: Details:Error thrown: [object Object]Text status: parsererror HELP PLEASEEEE Link to comment Share on other sites More sharing options...
doavers Posted January 3, 2014 Share Posted January 3, 2014 I've get the same error when i try to add shipping range. Maybe it is because memory limitation. Link to comment Share on other sites More sharing options...
doavers Posted January 7, 2014 Share Posted January 7, 2014 +1 I need to fix this error too please let me know if u already fix this problem, i'm also have same trouble with this. i don't why? i do upgrade from ps 1.5.4 - 1.5.6 with autoupgrade, with manual prestashop.zip to local archive. errorshipping.png Link to comment Share on other sites More sharing options...
vekia Posted January 7, 2014 Share Posted January 7, 2014 hello turn on browser console (in chrome ctrl+shift+j) and try to reproduce issue. what errors you see in the console output? Link to comment Share on other sites More sharing options...
doneinei Posted January 31, 2014 Share Posted January 31, 2014 I have the same error. here the message in the chrome Konsole: event.returnValue is deprecated. Please use the standard event.preventDefault() instead. jquery-1.7.2.min.js:3 body.scrollTop is deprecated in strict mode. Please use 'documentElement.scrollTop' if in strict mode and 'body.scrollTop' only if in quirks mode. jquery-1.7.2.min.js:4 body.scrollLeft is deprecated in strict mode. Please use 'documentElement.scrollLeft' if in strict mode and 'body.scrollLeft' only if in quirks mode. Link to comment Share on other sites More sharing options...
vekia Posted February 1, 2014 Share Posted February 1, 2014 these messages (from console) aren't related to your issue, unfortunately, Link to comment Share on other sites More sharing options...
ilovekutchi.com Posted February 1, 2014 Share Posted February 1, 2014 (edited) Same error here, when I try to remove a discount through cart block, in cart summary page. Firebug console shows this POST: controller $order_process?deleteDiscount=1?rand=1391278087032 related to line 4 of jquery-1.7.2.min.js If I am in home page and delete a discount through cart block, the error doesn't show up, the discount is removed from the block cart, BUT if I go to cart summary, the discount is still there!! So... Removing discounts through block cart is not working... Edited February 3, 2014 by ilovekutchi.com (see edit history) Link to comment Share on other sites More sharing options...
markcox Posted February 1, 2014 Share Posted February 1, 2014 (edited) I get this also the console shows Failed to load resource: the server responded with a status of 404 (Not Found) http://www.mydomain.co.uk/modules/mailalerts/mailalerts.js the js file in question is showing a 0 bytes size ? Edited February 1, 2014 by markcox (see edit history) Link to comment Share on other sites More sharing options...
doneinei Posted February 2, 2014 Share Posted February 2, 2014 I found the reason of the fault: I installed the german module "GC German für Prestashop". In the description of the Module is written it is not kompatible with foreign templates, only with the basic template. Link to comment Share on other sites More sharing options...
klymets1 Posted February 12, 2014 Share Posted February 12, 2014 these messages (from console) aren't related to your issue, unfortunately, I have a problem what to do? Link to comment Share on other sites More sharing options...
vekia Posted February 12, 2014 Share Posted February 12, 2014 I have a problem what to do? check browser console log output and paste it here. usually errors like that are related to javascript problems, also to problems related to ajax queries. Link to comment Share on other sites More sharing options...
klymets1 Posted February 12, 2014 Share Posted February 12, 2014 check browser console log output and paste it here. usually errors like that are related to javascript problems, also to problems related to ajax queries. module installed one page checkout Link to comment Share on other sites More sharing options...
vekia Posted February 12, 2014 Share Posted February 12, 2014 hello i've noticed that you created own topic related to this case. please continue discussion in your thread: http://www.prestashop.com/forums/topic/307989-unable-to-save-adresses-object-object/ thanks in advance Link to comment Share on other sites More sharing options...
darnux Posted February 15, 2014 Share Posted February 15, 2014 Hello. I have just installed a new Prestashop (1.5.6.2). With the default theme, and without any change or modification (I already have the demo products), when in SEO options I activate friendly urls (with mod_rewrite active), the friendly url works fine, but always a page is loaded, I have the same problem: TECHNICAL ERROR: Details: Error thrown: [object Object] Text status: parsererror When I turn friendly urls off, the problem disappears. I can't figure the relationship between friendly URLs and javascript, nor what to modify to fix it. Link to comment Share on other sites More sharing options...
d1bizstop Posted March 24, 2014 Share Posted March 24, 2014 Hello. I have just installed a new Prestashop (1.5.6.2). With the default theme, and without any change or modification (I already have the demo products), when in SEO options I activate friendly urls (with mod_rewrite active), the friendly url works fine, but always a page is loaded, I have the same problem: TECHNICAL ERROR: Details: Error thrown: [object Object] Text status: parsererror When I turn friendly urls off, the problem disappears. I can't figure the relationship between friendly URLs and javascript, nor what to modify to fix it. Hello to all, This is my first post in these forums and I'd like to take the opportunity to say thanks to the many contributors who have unknowingly assisted me over the past couple months as I work on my first PrestaShop project. Like darnux, I've been having this issue with friendly urls: turned off, my site works perfectly; turned on, each page loads correctly but I get the popup error message as above. It had been driving me crazy!!! After much reading and trial and error I figured out what was causing the error on my site. Currently I have a live site running PrestaShop v1.3. I have two domains related to the store - a .com and a .co.nz The live site is on one webhost and directly linked to the .co.nz domain. At another hosting company I have the .com domain redirecting via an index.html page using meta refresh to the .co.nz site. A couple months back, I decided to upgrade to the then latest version of Prestashop (1.5.6.1). I plan to use the .com domain as the main one with the .co.nz domain being redirected. Anyway, not wanting to mess with the live .co.nz site. I backed up and move the old site to the folder for the .com domain and starting my upgrades there. That's where I've been having the issue when the friendly urls are turned on. It seems that the redirection in my index.html file was causing that parsererror. When I removed the index.html file the error disappeared, when I put the file back the error returned. Now I know the source of/solution to MY friendly url problem. I've turned off friendly urls for now and left the index.html file in place until I'm ready to make the site live. Hope this can be of help to someone else. 3 Link to comment Share on other sites More sharing options...
darnux Posted April 22, 2014 Share Posted April 22, 2014 Hello to all, This is my first post in these forums and I'd like to take the opportunity to say thanks to the many contributors who have unknowingly assisted me over the past couple months as I work on my first PrestaShop project. Like darnux, I've been having this issue with friendly urls: turned off, my site works perfectly; turned on, each page loads correctly but I get the popup error message as above. It had been driving me crazy!!! After much reading and trial and error I figured out what was causing the error on my site. Currently I have a live site running PrestaShop v1.3. I have two domains related to the store - a .com and a .co.nz The live site is on one webhost and directly linked to the .co.nz domain. At another hosting company I have the .com domain redirecting via an index.html page using meta refresh to the .co.nz site. A couple months back, I decided to upgrade to the then latest version of Prestashop (1.5.6.1). I plan to use the .com domain as the main one with the .co.nz domain being redirected. Anyway, not wanting to mess with the live .co.nz site. I backed up and move the old site to the folder for the .com domain and starting my upgrades there. That's where I've been having the issue when the friendly urls are turned on. It seems that the redirection in my index.html file was causing that parsererror. When I removed the index.html file the error disappeared, when I put the file back the error returned. Now I know the source of/solution to MY friendly url problem. I've turned off friendly urls for now and left the index.html file in place until I'm ready to make the site live. Hope this can be of help to someone else. Thank you for your comments! The proyect where I had the problem was cancelled, so I didn't go deeper. But there were redirections involved too. Good to know for future projects. Link to comment Share on other sites More sharing options...
Phil_F Posted June 17, 2014 Share Posted June 17, 2014 d1bizstop, great post, that solved the error I had when trying to add a product to the cart. Thank you very much! Link to comment Share on other sites More sharing options...
WalTig Posted July 27, 2014 Share Posted July 27, 2014 Sometimes the cause of a problem is in another place than where you are looking. I had the same message when adding a carrier. TECHNICAL ERROR: Details:Error thrown: [object Object]Text status: parsererror Found out I cannot use a equals sign (=) in the field where you fill in the description for the delay. Replacing the equals sign with a minus sign (−) solved my problem. God ways are mysterious, so are Prestashop ways. Link to comment Share on other sites More sharing options...
robertnicjoo Posted December 9, 2014 Share Posted December 9, 2014 This error is because your login is timed out! if you refresh your page [F5] you will see you're sign out! just login again and continue your job. Or sometimes because your server going down, so you have to wait for server comes up or contact with your host manager. Link to comment Share on other sites More sharing options...
dodgebill Posted December 9, 2014 Share Posted December 9, 2014 I'm having this exact same problem with one of my sites NSFW, http://www.cutenkinky.com but not two others. Running 1.6.0.8 and the site would not allow anyone to add items to the cart. Other two sites were working just fine. Upgraded to 1.6.0.9 and it fixed the problem, for a day. Now it's back and I am out of business right before Christmas. ARGH! I have read everything here, looked for every fix and they do not apply to v1.6 apparently. This is a huge problem. I do have parked domains on this site but I have parked domains on the other two site and they work just fine. Any help, PLEASE! Have tried error console and all that. I don't see anything Impossible to add the product to the cart.textStatus: 'error'errorThrown: ''responseText: Link to comment Share on other sites More sharing options...
Start Online Design Posted April 1, 2015 Share Posted April 1, 2015 Hi everyone! I found a solution. At least it worked for my client shop. In FrontController i changed this code: 'base_uri' => $protocol_content.Tools::getHttpHost().__PS_BASE_URI__.(!Configuration::get('PS_REWRITING_SETTINGS') ? 'index.php' : ''), to this code: 'base_uri' => $protocol_content.Tools::getHttpHost().__PS_BASE_URI__.(!Configuration::get('PS_REWRITING_SETTINGS') ? 'index.php' : '').$this->context->language->iso_code.'/', 1 Link to comment Share on other sites More sharing options...
mnile Posted May 4, 2015 Share Posted May 4, 2015 Hi Can any one please help me I am not able to add any products to cart on my website www.kiranadukaan.in I get the following message: Impossible to add the product to the cart.textStatus: 'parsererror'errorThrown: 'SyntaxError: Unexpected token <'responseText:{"products":[],"discounts":[],"shippingCost":"0 Rs","shippingCostFloat":0,"wrappingCost":"0 Rs","nbTotalProducts":0,"total":"0 Rs","productTotal":"0 Rs","freeShipping":"1,500 Rs","freeShippingFloat":1500,"hasError":false} Link to comment Share on other sites More sharing options...
Pyssou Posted December 21, 2016 Share Posted December 21, 2016 Hi, I have the same issue. I've tried multiple proposition to solve it but anything work. When i try to read the code and find some error about translation, I found anything. I'd like to give my website link in private message if someone could help me. Thanks. Pyssou Link to comment Share on other sites More sharing options...
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