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Prestashop 1.5.3. just went blank ( DEAD ) on me


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Hi Guys,

 

I upgrade to 1.5.3 it was working fine for 4 hours then i started getting a white space / page only on firefox But on IE i see this error :

 

The website cannot display the page HTTP 500

Most likely causes:

•The website is under maintenance.

•The website has a programming error.

 

What you can try: Refresh the page.

 

Go back to the previous page. ----

 

My link to the store is http://shopping.djwebster.co.za What could be the issue ?

 

Here are my hosting server information

 

Server information

 

Server information: Linux #1 SMP Wed Jul 11 06:49:35 EDT 2012 x86_64

Server software version: Apache

PHP version: 5.3.14

Memory limit: 48M

Max execution time: 10

Database information

 

MySQL version: 5.5.27-28.0

MySQL engine: MyISAM

Tables prefix: ps_

Store information

 

Prestashop version: 1.5.3.1

Shop URL: http://shopping.djwebster.co.za/

Current theme in use: default

Mail configuration

 

Mail method: You are using the PHP mail() function.

Your information

 

Your web browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

  • Check your configuration

Required parameters: OK

Optional parameters: Please fix the following error(s)

  • mcrypt
  • magicquotes

List of changed files

 

No change has been detected in your files

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Is your back office working? Have you tried the default theme?

 

Well, i found out the Horizontal Module when installed or enable caused the issue so i disabled it :( but then again which means i wont be able to have a top navigation menu

 

Is your back office working? Have you tried the default theme?

 

The back office i have access just that the front page was giving issues

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I don't think you will have luck to run PS 1.5. with this settings:

 

Memory limit: 48M

Max execution time: 10

 

From my experience. memory less than 128M and max exec. time under 300 is not possible to run PS 1.5. without any problems. PS needs to more time to execute their scripts and RAM (memory limit) to load the shop

 

Warning with magic quotes. You need to have magic quotes on OFF. This module is not compatible with PS and also on install process you have it with a red X...

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  • 3 weeks later...

Hello !

 

If I may, I encounter a similar problem : the message : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /........./......../....../tutovideoshop/classes/SpecificPrice.php on line 367

 

any idea ?

 

Sincerely

 

Laurent

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