djwebster Posted January 13, 2013 Share Posted January 13, 2013 Hi Guys, I upgrade to 1.5.3 it was working fine for 4 hours then i started getting a white space / page only on firefox But on IE i see this error : The website cannot display the page HTTP 500 Most likely causes: •The website is under maintenance. •The website has a programming error. What you can try: Refresh the page. Go back to the previous page. ---- My link to the store is http://shopping.djwebster.co.za What could be the issue ? Here are my hosting server information Server information Server information: Linux #1 SMP Wed Jul 11 06:49:35 EDT 2012 x86_64 Server software version: Apache PHP version: 5.3.14 Memory limit: 48M Max execution time: 10 Database information MySQL version: 5.5.27-28.0 MySQL engine: MyISAM Tables prefix: ps_ Store information Prestashop version: 1.5.3.1 Shop URL: http://shopping.djwebster.co.za/ Current theme in use: default Mail configuration Mail method: You are using the PHP mail() function. Your information Your web browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0 Check your configuration Required parameters: OK Optional parameters: Please fix the following error(s) mcrypt magicquotes List of changed files No change has been detected in your files Link to comment Share on other sites More sharing options...
bside2234 Posted January 15, 2013 Share Posted January 15, 2013 Is your back office working? Have you tried the default theme? Link to comment Share on other sites More sharing options...
El Patron Posted January 15, 2013 Share Posted January 15, 2013 whenever you get a 500...you need to find out what caused it. 1. look at your server logs or simpler for most 2. modify config/defines.inc.php as follows: @ini_set('display_errors', 'on'); Link to comment Share on other sites More sharing options...
djwebster Posted January 15, 2013 Author Share Posted January 15, 2013 Is your back office working? Have you tried the default theme? Well, i found out the Horizontal Module when installed or enable caused the issue so i disabled it but then again which means i wont be able to have a top navigation menu Is your back office working? Have you tried the default theme? The back office i have access just that the front page was giving issues Link to comment Share on other sites More sharing options...
El Patron Posted January 15, 2013 Share Posted January 15, 2013 if you turn on errors as suggested or look at your serer error log and enable the problem module...you will get the error and then possibly fix it... Link to comment Share on other sites More sharing options...
guest* Posted January 15, 2013 Share Posted January 15, 2013 I don't think you will have luck to run PS 1.5. with this settings: Memory limit: 48M Max execution time: 10 From my experience. memory less than 128M and max exec. time under 300 is not possible to run PS 1.5. without any problems. PS needs to more time to execute their scripts and RAM (memory limit) to load the shop Warning with magic quotes. You need to have magic quotes on OFF. This module is not compatible with PS and also on install process you have it with a red X... Link to comment Share on other sites More sharing options...
aries44 Posted February 6, 2013 Share Posted February 6, 2013 Hello ! If I may, I encounter a similar problem : the message : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /........./......../....../tutovideoshop/classes/SpecificPrice.php on line 367 any idea ? Sincerely Laurent Link to comment Share on other sites More sharing options...
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