9ashes Posted January 13, 2013 Share Posted January 13, 2013 I've been testing my shop for launch in the next few days and I've come across a problem with the instant checkout feature. I fill in my details and what-not but when I go to "continue" it comes back with an error saying There is 1 error : Please agree with the customer data privacy by ticking the checkbox below. Now, the problem is is that there isn't a checkbox on the instant checkout area! Please help!!! Paul Link to comment Share on other sites More sharing options...
jhnstcks Posted January 14, 2013 Share Posted January 14, 2013 Is this on a custom theme or the default theme? Link to comment Share on other sites More sharing options...
9ashes Posted January 14, 2013 Author Share Posted January 14, 2013 This is on the matrice theme that I've amended.... Link to comment Share on other sites More sharing options...
jhnstcks Posted January 14, 2013 Share Posted January 14, 2013 If you switch back to the default theme, is the checkbox there? Link to comment Share on other sites More sharing options...
5ummer5 Posted January 14, 2013 Share Posted January 14, 2013 (edited) I also have the same problem. The resolution was to add {$HOOK_CREATE_ACCOUNT_FORM} add that just above the line <p class="cart_navigation required submit"> Edited January 14, 2013 by 5ummer5 (see edit history) Link to comment Share on other sites More sharing options...
9ashes Posted January 14, 2013 Author Share Posted January 14, 2013 (edited) 5ummer5, thanks but what .tpl file am I supposed to edit? Sorry to be a pain! Edited January 15, 2013 by 9ashes (see edit history) Link to comment Share on other sites More sharing options...
woro2006 Posted January 30, 2013 Share Posted January 30, 2013 Did you figure out which template file are we supposed to edit? I am having the same problem after upgrading. Link to comment Share on other sites More sharing options...
spring00 Posted March 20, 2013 Share Posted March 20, 2013 I had this problem (along with tons of other annoying little module-related issues) with 1.5.3. The solution in every case has been to reset the module or to uninstall it and reinstall it. Hope this helps someone. 1 Link to comment Share on other sites More sharing options...
angeloinny Posted May 22, 2013 Share Posted May 22, 2013 Thanks jen00 ! Great help u r! I just encountered the same bug when final testing my cart by registering a new customer. I just reset the BLOCK CUSTOMER DATA PRIVACY in MODULES and it is now working again. Strange that it worked when first tested? I have switched between 5-step checkout and one page checkout to test which I liked better is all I can think of that may be related? I notices there is an official bug report for this dilemma (missing privacy checkbox) on the PS site but my question is will this problem return or re-occur.?? How do we know our customers can't register once we have tested it and believe it to be working? Trust me, they usually don't let the webmaster know about issues like this but rather bounce out of the site, PS Version 1.5.2.0 with default theme and all PS stock modules Link to comment Share on other sites More sharing options...
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