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When customers don't buy, send e-mail or popup questionnaire


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Hei all

 

I've been searching around for ages now and I simply can't find anyt module or so which sends an e-mail to customers, who didn't finish their cart (to those who leave at the checkout page before purchase), Or a simpel popup when they return to the site.

 

I want to do a questionnaire to ask them why they didn't finish their cart. Anybody who knows a module for this?

 

Thank you all.

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I'm not sure where you have been searching but there are several modules that will do what you need to do.

 

PrestaShop has two that I know of: Customer Follow-up and Abandoned Cart Reminder

 

Additionally, we have a module that will allow you to send vouchers individually to customers that did not finish their purchase. You can read more about our module Abandoned Cart Follow-up here--

http://prestashop.carolinacustomdesigns.com/advertising-and-marketing/4-abandoned-cart-follow-up.html (both 1.4 and 1.5 versions are available).

 

I hope one of these solutions will solve your problem.

 

Marty Shue

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