monstercreativestudio Posted January 9, 2013 Share Posted January 9, 2013 When I click continue on guest checkout, it says 403 forbidden. the link it tries to access is https://bikersalley.ca/index.php?controller=https://bikersalley.ca/index.php?controller=order bikersalley.ca Version 1.5.1. updating to 1.5.2 might not be an option as i modified a theme that said it's only compatible with 1.5.1. Please anyone have any idea how to fix? Link to comment Share on other sites More sharing options...
monstercreativestudio Posted January 9, 2013 Author Share Posted January 9, 2013 i should mention that if a manually go through the checkout process again that it skips this page and already has the guests information. so it seem that the information registers with prestashop, but something off with the link it sends me to after hitting continue Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 9, 2013 Share Posted January 9, 2013 Hello monstercreativestudio, I encountered the same problem while checking out as a guest. If you could, please turn on error reporting. Please add define('_PS_MODE_DEV_', true); in /config/defines.inc.php and @ini_set('display_errors', 'on'); define('_PS_DEBUG_SQL_', true); in /config/config.inc.php (line 29 and 30 I think) Link to comment Share on other sites More sharing options...
monstercreativestudio Posted January 9, 2013 Author Share Posted January 9, 2013 ok I added/changed those lines.. thanks for taking a look by the way Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 9, 2013 Share Posted January 9, 2013 Strange, I was able to get to payment page, after I went back to your site. I think you mentioned this behavior in your earlier post. Nice shirts by the way. Link to comment Share on other sites More sharing options...
monstercreativestudio Posted January 9, 2013 Author Share Posted January 9, 2013 thanks. yea It seems like it picks up the information, just redirecting to a forbidden page? I'm confused whats going on, all I can think of is that maybe it is sending to the wrong url when you want to continue Link to comment Share on other sites More sharing options...
monstercreativestudio Posted January 11, 2013 Author Share Posted January 11, 2013 i updated the store to 1.5.3 and all is well. Link to comment Share on other sites More sharing options...
shoulders Posted February 26, 2013 Share Posted February 26, 2013 (edited) i am getting this error on guest checkout but i know what is the most likely cause. Int the variables of the url it declares the back button with a url. if you remove the second https out of it the link it will work. so it is most likely a server security function. But why is there such a url in the url https://www.myshop.co.uk/shop/authentication?multi-shipping=0&display_guest_checkout=1&back=https%3A%2F%2Fwww.myshop.co.uk%2Fshop%2Forder%3Fstep%3D1%26multi-shipping%3D0 my host is hostgator. i do not know how to add this to github so if someone can verify and then post to github. also i solved this issue by getting hostgator to whitelist the offending url as it was getting blocked by the mod_security rules Edited February 26, 2013 by shoulders (see edit history) Link to comment Share on other sites More sharing options...
Trip Posted February 26, 2013 Share Posted February 26, 2013 Maybe off topic but at monstercreativestudio ... you loose a lot of seo juice when you do not enable seo urls. I would strongly recommend you enabling. Link to comment Share on other sites More sharing options...
joseagro Posted October 10, 2014 Share Posted October 10, 2014 Hello, i have the same problem with hostgator, what should i do? Thanks Link to comment Share on other sites More sharing options...
raspberryh Posted April 30, 2017 Share Posted April 30, 2017 Shoulders - I just want to say thank you! I have HostGator and was having the exact same issue. You saved me lots of headaches!! Thanks a kazillion Link to comment Share on other sites More sharing options...
Recommended Posts