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Automatic cart rules not aplied?!?


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Hi all,

 

This is my first post on the prestashop forum since I never really had any problems before.

Yesterday I made a cart rule giving a discount if a cart contained certain products, effectively making a "combination deal".

 

The rule has no voucher code, so anybody with a combination of wristguards, kneepads and elbowpads gets the discount.

 

When I tested it yesterday everthing worked fine, but the first customer that ordered the combination didn't get the discount. I haven't been able to automatically add the discount ever since.

 

I checked:

- the required products

- the authorized groups

- minimum amount

- total available

- available per user

 

 

Everything looks good but the shop just doesn't aply the discount without a voucher code.

When I fill in a code in the backend all the conditions and discounts seem to work in the frontend...

 

 

On my developement enviroment I cloned the database, truncated all the cart tables and entered it as the first new rule... not working there either.

 

Is this a bug or am I missing something?

 

Server information

 

Server information: Linux #1 SMP Wed Sep 12 05:36:10 EDT 2012 x86_64

Server software version: Apache/2

PHP version: 5.3.20

Memory limit: 128M

Max execution time: 30

Database information

 

MySQL version: 5.5.27

MySQL engine: InnoDB

Tables prefix: ps_

Store information

 

Prestashop version: 1.5.3.1

Shop URL: http://www.turnleftderby.com/

Current theme in use: turnleft

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