RDX Posted January 7, 2013 Share Posted January 7, 2013 Moving over from Zen Cart finally. Prestashop is up and running for my company, I seem to have everything figured out I m using the standard theme that came with the cart as the default. Only thing that won t seem to work is the Cart Rules to give our customers a 10 percent discount. It sets up fine, all is filled in, but the blanks for the customer to fill out the Discount code, doesn t show up in the cart for any of the tests I have tried. It is where a customer would enter the discount code, but there is nowhere to enter this on the cart itself Its PS 1.5.3 if anyone has any thoughts for me? Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 7, 2013 Share Posted January 7, 2013 Hello RDX, if you have correctly set up and activated a Cart Rule the discount code field should appear once the customer checks out, on the first page in Shopping Cart Summary under "total tax" Link to comment Share on other sites More sharing options...
RDX Posted January 7, 2013 Author Share Posted January 7, 2013 Hello RDX, if you have correctly set up and activated a Cart Rule the discount code field should appear once the customer checks out, on the first page in Shopping Cart Summary under "total tax" Thanks Benjamin. I agree thats where it should show up. I m confused why its not on the shopping cart summary. When I look at others its just below and to the left. Nothing on mine. When I check the admin and go to cart rules, its all showing up there. but not on the shopping card summary Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 7, 2013 Share Posted January 7, 2013 I used a fresh install of 1.5.3.1.. Is that what you have? Link to comment Share on other sites More sharing options...
RDX Posted January 7, 2013 Author Share Posted January 7, 2013 I used a fresh install of 1.5.3.1.. Is that what you have? Yes sir, I will try a few things and if its not working, I will delete everything and start from scratch again, I only put in 3 products and all the settings for Canada but thats easy to redo again Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 7, 2013 Share Posted January 7, 2013 Okay, can you check your cart rules settings again, make sure that they are active and the conditions are met. Link to comment Share on other sites More sharing options...
RDX Posted January 7, 2013 Author Share Posted January 7, 2013 Okay, can you check your cart rules settings again, make sure that they are active and the conditions are met. Yes, everything is set properly. Its just a 10 percent discount on any customers order. Its active but doesn t show up in the shopping cart summary Link to comment Share on other sites More sharing options...
scax Posted February 7, 2013 Share Posted February 7, 2013 (edited) Hello, Same issue here, voucher field are invisible, i have tested some fixes i've found but nothing work :/ Edited February 7, 2013 by scax (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 7, 2013 Share Posted February 7, 2013 Hi scax, that is a strange condition. What are the conditions and actions set as? There are no fixes that I am aware of because it seems to actually be working for most. It may be set up incorrectly. Read here for some nice info regarding vouchers. http://www.webhostinghub.com/support/edu/prestashop-15-tutorials/define-cart-and-catalog-rules/adding-cart-voucher-rules Keep us posted! Link to comment Share on other sites More sharing options...
scax Posted February 7, 2013 Share Posted February 7, 2013 Huh its make me crazy i've done all like in doc and nothing Oo, same issue on off theme and custom themes .... what to do :/ what to do .... all solutions are welcome :'( Thanks in advance Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 7, 2013 Share Posted February 7, 2013 You would have give us more information because I can cleanly use a voucher on my version of 1.5.3.1. Maybe a screenshot of your voucher configuration would help? Link to comment Share on other sites More sharing options...
scax Posted February 7, 2013 Share Posted February 7, 2013 Yep look at this all must be fine i guess Link to comment Share on other sites More sharing options...
RDX Posted February 7, 2013 Author Share Posted February 7, 2013 Yep look at this all must be fine i guess Mine works now but thats because I had only one product in and all the settings were correct. SO I just deleted it all and re installed my Prestashop. Works perfectly this time and no issues. Its going full live tomorrow actually. Link to comment Share on other sites More sharing options...
scax Posted February 8, 2013 Share Posted February 8, 2013 (edited) I try new fresh install actually and i think i have found the problem root, but not the problem it self lol, a module does this bug ... next step find this module To be continued.... Edit: Found it, in the front office i found 2 modules my account both wrong or didn't work who know.... but after uninstall them and installed new one all seems to be fine For me it solved.... but 4 hours spended on that shit OMG Edited February 8, 2013 by scax (see edit history) 1 Link to comment Share on other sites More sharing options...
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