cheleb1 Posted December 31, 2012 Share Posted December 31, 2012 I can not log in to the back office. I got error message --> There is 1 error Employee does not exist or password is incorrect. I used the lost password function and received a new password. When I used the new password the screen blinks and clears out the fields but it does not go to the back office. I'm stuck. I used phpMyAdmin to access the database and see my employee info there with the long password. I tried that but still no access to backoffice. I found a old forum post that suggested editing the employee in the database with the cookie key. I followed but still no access to back office. The problem started after I moved the site from a subdomain folder to the primary folder. I got help with that and the site looks fine with products in place. Could the problem be that the site is not connecting to the original database after the move? Are the products and employee data coming from the same database-- if so, does the fact that I see the products on the site mean anything? If I start over, how do I restore all the products, prices, shipping, and photos? Thanks for your help! Link to comment Share on other sites More sharing options...
cheleb1 Posted January 1, 2013 Author Share Posted January 1, 2013 I fixed it. Link to comment Share on other sites More sharing options...
ynahoom Posted August 16, 2016 Share Posted August 16, 2016 Hi, I'm a new owner of prestashop and have the same issue...how did you fix it? Link to comment Share on other sites More sharing options...
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