Error 310 (net::ERR_TOO_MANY_REDIRECTS): Back end problem please help.

[Fluggey]

Hi

 

I have just installed prestashop v1.5.2 and when i go to the back end of the store and click on cataloge and then categories i get this error.

 

 

This web page has a redirect loop

The web page at "" has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

Here are some suggestions:

Reload this web page later.

Learn more about this problem.

Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

 

Can someone help please thanks

 

Jake.

Edited December 26, 2012 by Fluggey (see edit history)

[tdr170]

Using your FTP check settings.inc.php for shop_url and make sure it points to the correct URL.

If shop installed in root it should say / if in sub domain it should say /yourfolder/.

Did you install from FTP or simple scripts from your host.

[kornett]

This was the fix for me, just execute the following insert in your database:

INSERT INTO `ps_category_shop` VALUES(1, IDshop, 0);

 

IDshop would be the numeric id of the shop having this problem, after that you will be able to see the categories section, click on "Add new root category" to create new one.

[threeopus3]

I had this problem when I set "Products per page" to "0" in Preferences > Products.

 

I changed this value back to 10 and now everything is working again.