wbushby Posted June 18, 2009 Share Posted June 18, 2009 I have setup the shop and all seems to be working until I try sending an email to customer services or webmaster. I get the error:1. Invalid E-mail addressI have tried setting up both email options Use PHP mail() function and specifically set SMTP mail parameters. Both give the same error.Can anyone suggest what is wrong ? Link to comment Share on other sites More sharing options...
Patric Posted June 18, 2009 Share Posted June 18, 2009 Check your e-mail addresses here :Panneau d'administration >> Employés >> Contacts Link to comment Share on other sites More sharing options...
wbushby Posted June 18, 2009 Author Share Posted June 18, 2009 The email under contacts is correct and I still get the error Link to comment Share on other sites More sharing options...
wbushby Posted June 18, 2009 Author Share Posted June 18, 2009 Further information:I have traced the failure to this line in contact-form.phpif (!($from = Tools::getValue('from')) OR !Validate::isEmail($from)) $errors[] = Tools::displayError('invalid e-mail address3');I will continue tracing the fault but as I am running the release and all emails I have tried are all correct I can't really think there is a software bug here. Link to comment Share on other sites More sharing options...
wbushby Posted June 18, 2009 Author Share Posted June 18, 2009 Problem solved...user error Link to comment Share on other sites More sharing options...
IBICO Posted June 22, 2009 Share Posted June 22, 2009 Problem solved...user error could you explain a bit more? I still have error with this, but can`t find any solution Link to comment Share on other sites More sharing options...
wbushby Posted June 22, 2009 Author Share Posted June 22, 2009 My problem was caused by the theme in that it displayed the text 'subject' beside where 'My EMail' should go. This caused the email function to reject with the error message 'invalid email address' as I was putting a title in that input box. Link to comment Share on other sites More sharing options...
twilight Posted September 1, 2009 Share Posted September 1, 2009 http://www.prestashop.com/forums/viewthread/25370/general_discussion/contact_us_error_bug Link to comment Share on other sites More sharing options...
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