skyyyy Posted December 19, 2012 Share Posted December 19, 2012 hi,i tested the contact function,but cant receive email ,regardless of choose customer service or webmaster. i tested the e-mail in OB,i can receive the test email,whats wrong? Link to comment Share on other sites More sharing options...
terraGirl Posted December 19, 2012 Share Posted December 19, 2012 I'd recommend you contact your hosting company. One very common problem is when your live shop is on server A; your development shop on server B and the DNS on server B has not been defined to look for remote mail records (external mail service). Link to comment Share on other sites More sharing options...
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