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[Help] Free Shipping but... It is not free!


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Hi

 

I am having complains from clients because the store says free shipping before the lhe login but after login it adds the fees. They say i am ripping them off, but i just can't solve this because i do not understand why this happens. The shipping fee is the same for all orders, i have only one carrier... Ive tried to change the config several times but it always says "free shipping"...

 

Can please someone help?

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