benknackan Posted December 18, 2012 Share Posted December 18, 2012 (edited) Using prestashop 1.4.9 Get the following error code by turning on error reporting. As site is live, I greatly appreciate any help I can det. Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '/storage/content/02/137902/blingskal.com/public_html/themes/prestashop/./../../modules/slidecaptcha/slidecaptcha.tpl' in '/storage/content/02/137902/blingskal.com/public_html/themes/prestashop/contact-form.tpl'' in /storage/content/02/137902/blingskal.com/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php:127 Stack trace: #0 /storage/content/02/137902/blingskal.com/public_html/tools/smarty/sysplugins/smarty_internal_template.php(286): Smarty_Internal_TemplateBase->fetch(NULL, NULL, NULL, NULL, false, false, true) #1 /storage/content/02/137902/blingskal.com/public_html/tools/smarty/compile/3b4912c311c134ea24bfc4b705c8787903fdf195.file.contact-form.tpl.php(199): Smarty_Internal_Template->getSubTemplate('/storage/conten...', NULL, NULL, NULL, NULL, Array, 0) #2 /storage/content/02/137902/blingskal.com/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(180): content_50c7570c835101_52186871(Object(S in/storage/content/02/137902/blingskal.com/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.phpon line 127 S Edited December 18, 2012 by benknackan (see edit history) Link to comment Share on other sites More sharing options...
tdr170 Posted December 18, 2012 Share Posted December 18, 2012 Start by uninstalling the slidecaptcha module and see if you can access the contact form. Link to comment Share on other sites More sharing options...
benknackan Posted December 18, 2012 Author Share Posted December 18, 2012 Actually I don't have that module installed which is why it's really odd... Link to comment Share on other sites More sharing options...
tdr170 Posted December 18, 2012 Share Posted December 18, 2012 At some point you did you have had it installed, the link is looking for slidecaptcha.tpl and is not finding it. If you had it installed did you uninstall or just delete it. Try regenerating your .htaccess file. Link to comment Share on other sites More sharing options...
benknackan Posted December 18, 2012 Author Share Posted December 18, 2012 Thx though for a reply got me thinking and solved it! Link to comment Share on other sites More sharing options...
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