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Cart shows free shipping when I am not logged in


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Hi

 

My cart always displays free shipping if the user is not logged in. This is very confusing.

 

I think this problem has just started, I do not remember it happening before. The only thing I have done today is playing a bit with a Cart Rule offering Free Shipping but that rule if deleted.

 

When I log in, the shipping cost is applied as it should.

 

Anyone has a good idea on why this is happening. It does not make sense that it shows Free Shipping for a new customer and then changes to apply a cost when he registers his account during the checkout.

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  • 3 months later...

Hi, I also had the same problem and was able to fix it just now. I realized that my default country does not have a Zone tied to it. I fixed this by going to Localization --> Countries and editing the default country and indicating a zone. This way it can now calculate for the shipping rate even if the address is not yet indicated when the user is not logged in.

 

Thanks.

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