FirestarZA Posted December 15, 2012 Share Posted December 15, 2012 Hi, I'm trying to install Prestashop 1.5.2.0. I get to the second install screen (system compatibility), and get the following results from the compatibility test: http://cl.ly/LdkF http://cl.ly/LdOO Now, if I click on Next, it takes me back to the first screen (welcome). It doesn't take me to the third screen (System configuration). I have re-uploaded all the files again, to make sure that I didn't miss any of them, but that didn't fix the problem. Any ideas? Link to comment Share on other sites More sharing options...
dsimms Posted December 16, 2012 Share Posted December 16, 2012 (edited) i am not sure about the first one, but contact your host concerning magic quotes. they will need to enable/disable magic quotes for you...to my knowledge you did not do anything wrong, presta is just checking server, then telling you what needs to be done... if no one else reponds, then ask your host about the first issue also, maybe they will know... Edited December 16, 2012 by dsimms (see edit history) Link to comment Share on other sites More sharing options...
tdr170 Posted December 16, 2012 Share Posted December 16, 2012 This is most likely a sessions issue in your PHP.ini file see my post here. post #9 http://www.prestashop.com/forums/topic/208107-solved-cant-get-past-step-2-no-errors/page__fromsearch__1 1 Link to comment Share on other sites More sharing options...
FirestarZA Posted December 16, 2012 Author Share Posted December 16, 2012 Thanks tdr170. That looks like that might be the problem. Can you just help me to figure out where my cgi-bin tmp file is? Currently, my php.ini file has this... ; where MODE is the octal representation of the mode. Note that this ; does not overwrite the process's umask. ;session.save_path = /var/lib/php5 So, it's actually commented out. Link to comment Share on other sites More sharing options...
tdr170 Posted December 16, 2012 Share Posted December 16, 2012 The easiest way to solve this is to call your host and tell them you are using an eCommerce software that requires the session save to be enabled and point to your CGI bin temp file. Link to comment Share on other sites More sharing options...
dsimms Posted December 16, 2012 Share Posted December 16, 2012 (edited) I had a very bad fatal error yesterday...the return result code looked crazy.... first thing I did was make a post to the forum, of course I got no response, then I thought, then i presented to my host if they would look into this is a script error, or was it a server error that I just did not recongize, most hosts do not support you if it is a script that is not supported by their host; lucky me that it was as simple as a directory not having the correct permissions... My advice is: 1: if you are not a coder, then do not play around with files that you know nothing about, you can just as easily screw stuff even more, and make it even harder to get going again.... 2: contact your host, they maybe more helpful then you think, the worst they could say is go away... most hosts will do what they can, because they know times are tough, and they want to keep you as a client.... I am far from an expert on presta, in fact I need consultation myself sometimes.... The easiest way to solve this is to call your host and tell them you are using an eCommerce software that requires the session save to be enabled and point to your CGI bin temp file. Edited December 16, 2012 by dsimms (see edit history) Link to comment Share on other sites More sharing options...
FirestarZA Posted December 16, 2012 Author Share Posted December 16, 2012 The problem is that my host doesn't support my server software, as I run the server myself. I had it set up by a linux admin, but he has since moved on, and I have not found a suitable replacement yet. So, I'm in limbo at the moment. Any ideas? Link to comment Share on other sites More sharing options...
dsimms Posted December 16, 2012 Share Posted December 16, 2012 (edited) PrestaShop will work on KnownHosting, they are a top of their class vps provider, and they provide true 24/7 support. I recently installed my cart on a shared provider, and almost right away, I was using higher limit resources, so if you are going to be serious ecommerce player, then decide a quality hosting provider, and reliable... The problem is that my host doesn't support my server software, as I run the server myself. I had it set up by a linux admin, but he has since moved on, and I have not found a suitable replacement yet. So, I'm in limbo at the moment. Any ideas? Edited December 16, 2012 by dsimms (see edit history) Link to comment Share on other sites More sharing options...
FirestarZA Posted December 16, 2012 Author Share Posted December 16, 2012 I don't want to get a host. I already have a server. I merely need to know where the cgi-bin tmp file is, so that I can point so it. Surely there must be a way to find where this file is located? Link to comment Share on other sites More sharing options...
dsimms Posted December 16, 2012 Share Posted December 16, 2012 gotcha, that is beyond my skill set.. If you can not find a solution, then consider posting in the paid section where you will find a lot of skilled eCommerce coders that can help you out... I don't want to get a host. I already have a server. I merely need to know where the cgi-bin tmp file is, so that I can point so it. Surely there must be a way to find where this file is located? 1 Link to comment Share on other sites More sharing options...
tdr170 Posted December 16, 2012 Share Posted December 16, 2012 The CGI bin folder should be located in the root folder where your shop is installed and the tmp folder inside that. Link to comment Share on other sites More sharing options...
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