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Images not shows in website


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1. can you change Image quality to Use JPEG

2. can you make duplicates of all image sizes -> small_default, home_default, etc...... without the "_default" so you will have 2 from each, one with _default and one without, home & home_default, large & large_default, etc.....

make sure you attach the name to the desire image like home for example to be for products, and large to be for products,categories,manufacturers,suplliers.... etc... just copy from what you have now.

after finish all of this press regenerate thumbnails.

 

Clear your browser cache (ctrl + f5 - two times) & you prestashop cache from you cache/smarty/cache & cache/smarty/compile (do not delete the index files).

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Hello Yaniv, i have the same problem, thanks very much if you can help me, i don't find the solution in french forums.

 

When i upload an image for a product, i can't see :

post-447304-0-40911400-1355663744_thumb.jpg

 

And in my ftp i have the files :

post-447304-0-51228400-1355664513_thumb.jpg

 

And in the admin preferences images (i tested with default and without) :

post-447304-0-90724600-1355664848_thumb.jpg

 

Thanks !

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  • 1 month later...

I have the exact same issue than you all.

The only way I've found to solve it is to rename the files in the admin.

I hope PS Team is working on it to solve this issue as it's still on on the 1.5.3

And it seems it's not linked to any server or configuration.

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  • 4 weeks later...
  • 4 weeks later...

Hi,

 

please help me it's urgent

 

I've a similar problem. my prestashop don't show my images uploaded by .CSV files by FTP filezilla

 

I've two prestashop platform : a test platform (permission file 700) and a webstore platform ( all permission file are in 777).

but i've tried change permission but it's still no work

 

So, i've always uploaded my images correctly with csv files without problems.

 

But since 2 month, in my webstore my images don't show. i try one items, two, ten..etc...while in my test platform works

 

First, in the both platform my preference images are without small_default and large_default, same Advanced Parameters Posted Image Performance disable cache, same clear files in directory smarty/ cache and complile; both platform are setted as :

memory_limit now set to 128mb

max_execution_time = 30

max_input_time = 30

 

The image upload is white with question mark and this is the wrong link associated by Prestashop :

 

http://sexyshopmonch.../1859-small.jpg

 

 

while when it worked the correct link was (this happened for both platform) :

 

http://sexyshopmonch...-1379-small.jpg

 

 

 

If i upload manually it's works. I've tried somes solutions in this forum but it don't works

 

I post my .htaccess files so you can see some error if you find

 

# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution

# WARNING: PLEASE DO NOT MODIFY THIS FILE MANUALLY. IF NECESSARY, ADD YOUR SPECIFIC CONFIGURATION WITH THE HTACCESS GENERATOR IN BACK OFFICE

# http://www.prestashop.com - http://www.prestashop.com/forums

 

 

# URL rewriting module activation

RewriteEngine on

# URL rewriting rules

RewriteRule ^api/?(.*)$ /webservice/dispatcher.php?url=$1 [QSA,L]

RewriteRule ^([a-z0-9]+)\-([a-z0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1-$2$3.jpg [L]

RewriteRule ^([0-9]+)\-([0-9]+)/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1-$2.jpg [L]

RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$1$2.jpg [L]

RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$1$2$3.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$1$2$3$4.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$1$2$3$4$5.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8.jpg [L]

RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9.jpg [L]

RewriteRule ^c/([0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/c/$1$2.jpg [L]

RewriteRule ^c/([a-zA-Z-]+)/[a-zA-Z0-9-]+\.jpg$ /img/c/$1.jpg [L]

RewriteRule ^([a-z]{2})/[a-zA-Z0-9-]*/([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$2&isolang=$1 [QSA,L]

RewriteRule ^([a-z]{2})/([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$2&isolang=$1 [QSA,L]

RewriteRule ^([a-z]{2})/([0-9]+)\-[a-zA-Z0-9-]*(/[a-zA-Z0-9-]*)+ /category.php?id_category=$2&isolang=$1&noredirect=1 [QSA,L]

RewriteRule ^([a-z]{2})/([0-9]+)\-[a-zA-Z0-9-]* /category.php?id_category=$2&isolang=$1 [QSA,L]

RewriteRule ^([a-z]{2})/content/([0-9]+)\-[a-zA-Z0-9-]* /cms.php?isolang=$1&id_cms=$2 [QSA,L]

RewriteRule ^([a-z]{2})/content/category/([0-9]+)\-[a-zA-Z0-9-]* /cms.php?isolang=$1&id_cms_category=$2 [QSA,L]

RewriteRule ^([a-z]{2})/([0-9]+)__[a-zA-Z0-9-]* /supplier.php?isolang=$1&id_supplier=$2 [QSA,L]

RewriteRule ^([a-z]{2})/([0-9]+)_[a-zA-Z0-9-]* /manufacturer.php?isolang=$1&id_manufacturer=$2 [QSA,L]

RewriteRule ^([0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/c/$1$2.jpg [L]

RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$1 [QSA,L]

RewriteRule ^[a-zA-Z0-9-]*/([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$1 [QSA,L]

RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]*(/[a-zA-Z0-9-]*)+ /category.php?id_category=$1&noredirect=1 [QSA,L]

RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]* /category.php?id_category=$1 [QSA,L]

RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*) /supplier.php?id_supplier=$1 [QSA,L]

RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*) /manufacturer.php?id_manufacturer=$1 [QSA,L]

RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*) /cms.php?id_cms=$1 [QSA,L]

RewriteRule ^content/category/([0-9]+)\-([a-zA-Z0-9-]*) /cms.php?id_cms_category=$1 [QSA,L]

RewriteRule ^en/page-not-found$ /404.php?isolang=en [QSA,L]

RewriteRule ^en/address$ /address.php?isolang=en [QSA,L]

RewriteRule ^en/addresses$ /addresses.php?isolang=en [QSA,L]

RewriteRule ^en/authentication$ /authentication.php?isolang=en [QSA,L]

RewriteRule ^en/best-sales$ /best-sales.php?isolang=en [QSA,L]

RewriteRule ^en/cart$ /cart.php?isolang=en [QSA,L]

RewriteRule ^en/contact-us$ /contact-form.php?isolang=en [QSA,L]

RewriteRule ^en/discount$ /discount.php?isolang=en [QSA,L]

RewriteRule ^en/guest-tracking$ /guest-tracking.php?isolang=en [QSA,L]

RewriteRule ^en/order-history$ /history.php?isolang=en [QSA,L]

RewriteRule ^en/identity$ /identity.php?isolang=en [QSA,L]

RewriteRule ^en/manufacturers$ /manufacturer.php?isolang=en [QSA,L]

RewriteRule ^en/my-account$ /my-account.php?isolang=en [QSA,L]

RewriteRule ^en/new-products$ /new-products.php?isolang=en [QSA,L]

RewriteRule ^en/order$ /order.php?isolang=en [QSA,L]

RewriteRule ^en/order-follow$ /order-follow.php?isolang=en [QSA,L]

RewriteRule ^en/quick-order$ /order-opc.php?isolang=en [QSA,L]

RewriteRule ^en/order-slip$ /order-slip.php?isolang=en [QSA,L]

RewriteRule ^en/password-recovery$ /password.php?isolang=en [QSA,L]

RewriteRule ^en/prices-drop$ /prices-drop.php?isolang=en [QSA,L]

RewriteRule ^en/search$ /search.php?isolang=en [QSA,L]

RewriteRule ^en/sitemap$ /sitemap.php?isolang=en [QSA,L]

RewriteRule ^en/stores$ /stores.php?isolang=en [QSA,L]

RewriteRule ^en/supplier$ /supplier.php?isolang=en [QSA,L]

RewriteRule ^en$ /en/ [QSA,L]

RewriteRule ^en/([^?&]*)$ /$1?isolang=en [QSA,L]

RewriteRule ^it/page-not-found$ /404.php?isolang=it [QSA,L]

RewriteRule ^it/address$ /address.php?isolang=it [QSA,L]

RewriteRule ^it/addresses$ /addresses.php?isolang=it [QSA,L]

RewriteRule ^it/authentication$ /authentication.php?isolang=it [QSA,L]

RewriteRule ^it/best-sales$ /best-sales.php?isolang=it [QSA,L]

RewriteRule ^it/cart$ /cart.php?isolang=it [QSA,L]

RewriteRule ^it/contact-us$ /contact-form.php?isolang=it [QSA,L]

RewriteRule ^it/discount$ /discount.php?isolang=it [QSA,L]

RewriteRule ^it/guest-tracking$ /guest-tracking.php?isolang=it [QSA,L]

RewriteRule ^it/order-history$ /history.php?isolang=it [QSA,L]

RewriteRule ^it/identity$ /identity.php?isolang=it [QSA,L]

RewriteRule ^it/manufacturers$ /manufacturer.php?isolang=it [QSA,L]

RewriteRule ^it/my-account$ /my-account.php?isolang=it [QSA,L]

RewriteRule ^it/new-products$ /new-products.php?isolang=it [QSA,L]

RewriteRule ^it/order$ /order.php?isolang=it [QSA,L]

RewriteRule ^it/order-follow$ /order-follow.php?isolang=it [QSA,L]

RewriteRule ^it/quick-order$ /order-opc.php?isolang=it [QSA,L]

RewriteRule ^it/order-slip$ /order-slip.php?isolang=it [QSA,L]

RewriteRule ^it/password-recovery$ /password.php?isolang=it [QSA,L]

RewriteRule ^it/prices-drop$ /prices-drop.php?isolang=it [QSA,L]

RewriteRule ^it/search$ /search.php?isolang=it [QSA,L]

RewriteRule ^it/sitemap$ /sitemap.php?isolang=it [QSA,L]

RewriteRule ^it/stores$ /stores.php?isolang=it [QSA,L]

RewriteRule ^it/supplier$ /supplier.php?isolang=it [QSA,L]

RewriteRule ^it$ /it/ [QSA,L]

RewriteRule ^it/([^?&]*)$ /$1?isolang=it [QSA,L]

 

# Catch 404 errors

ErrorDocument 404 /404.php

 

ExpiresActive On

ExpiresByType image/gif "access plus 1 month"

ExpiresByType image/jpeg "access plus 1 month"

ExpiresByType image/png "access plus 1 month"

ExpiresByType text/css "access plus 1 week"

ExpiresByType text/javascript "access plus 1 week"

ExpiresByType application/javascript "access plus 1 week"

ExpiresByType application/x-javascript "access plus 1 week"

ExpiresByType image/x-icon "access plus 1 year"

 

FileETag INode MTime Size

 

AddOutputFilterByType DEFLATE text/html

AddOutputFilterByType DEFLATE text/css

AddOutputFilterByType DEFLATE text/javascript

AddOutputFilterByType DEFLATE application/javascript

AddOutputFilterByType DEFLATE application/x-javascript

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Your images have a question? Not showing?

 

If the answer is yes, then you need to regenerate the images, like torrzaa said.

 

In the admin panel, go to Preferences>Images>Regenerate thumbnails and click regenerate thumbnails.

 

If you have a problem regenerating all at once, you should try to regenarate iten by iten.

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yes, images with question mar.

 

Only for new items the images don't show... I always uploaded the images and I did't have this problem.

 

this path in incorrect..

 

sexyshopmoncheri.com/img/p/1/8/6/4/1864.jpg

 

the path correct must be

 

sexyshopmoncheri.com/img/p/1864.jpg

Edited by bozor2 (see edit history)
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