manavmumu Posted December 15, 2012 Share Posted December 15, 2012 Hello, www.prasoon.co.uk in this website images is not showing what can i do i tried a lot then also its not showing Link to comment Share on other sites More sharing options...
yaniv14 Posted December 15, 2012 Share Posted December 15, 2012 do you see your products images in back office (catalog/products)? did you upgrade from another version? can you post a list of your image preferences from back office (preferences -> images) 1 Link to comment Share on other sites More sharing options...
manavmumu Posted December 15, 2012 Author Share Posted December 15, 2012 here is all screenshot you can see andf in backoffice products there also i cant see images Link to comment Share on other sites More sharing options...
yaniv14 Posted December 15, 2012 Share Posted December 15, 2012 1. can you change Image quality to Use JPEG 2. can you make duplicates of all image sizes -> small_default, home_default, etc...... without the "_default" so you will have 2 from each, one with _default and one without, home & home_default, large & large_default, etc..... make sure you attach the name to the desire image like home for example to be for products, and large to be for products,categories,manufacturers,suplliers.... etc... just copy from what you have now. after finish all of this press regenerate thumbnails. Clear your browser cache (ctrl + f5 - two times) & you prestashop cache from you cache/smarty/cache & cache/smarty/compile (do not delete the index files). 1 Link to comment Share on other sites More sharing options...
manavmumu Posted December 15, 2012 Author Share Posted December 15, 2012 i do this then also its not working Link to comment Share on other sites More sharing options...
yaniv14 Posted December 15, 2012 Share Posted December 15, 2012 Do you see you images or any images in the /img folder - p = products, c = categories, m = manufacturers etc....? Link to comment Share on other sites More sharing options...
manavmumu Posted December 15, 2012 Author Share Posted December 15, 2012 yeah i seee Link to comment Share on other sites More sharing options...
yaniv14 Posted December 16, 2012 Share Posted December 16, 2012 can you post a list of your img/p folder (at least 1 folder and 1 sub folder), like the folder "1" all the files inside and the folder "1" inside and also all the files names. Link to comment Share on other sites More sharing options...
jordan0105 Posted December 16, 2012 Share Posted December 16, 2012 Hello Yaniv, i have the same problem, thanks very much if you can help me, i don't find the solution in french forums. When i upload an image for a product, i can't see : And in my ftp i have the files : And in the admin preferences images (i tested with default and without) : Thanks ! Link to comment Share on other sites More sharing options...
yaniv14 Posted December 16, 2012 Share Posted December 16, 2012 what is your site url? Link to comment Share on other sites More sharing options...
prome Posted January 27, 2013 Share Posted January 27, 2013 I have the exact same issue than you all. The only way I've found to solve it is to rename the files in the admin. I hope PS Team is working on it to solve this issue as it's still on on the 1.5.3 And it seems it's not linked to any server or configuration. Link to comment Share on other sites More sharing options...
wlongdonstudio Posted February 19, 2013 Share Posted February 19, 2013 how to fix this problem recently when i try to upload images in the product category it pops up saying undefined but when i press save and stay i see the images there but when i go to view the product of the front end there's suddently no image please help Link to comment Share on other sites More sharing options...
guest* Posted February 19, 2013 Share Posted February 19, 2013 @wlongdonstudio - see here: http://www.prestashop.com/forums/index.php?/topic/226156-fo-not-showing-product-image/ Link to comment Share on other sites More sharing options...
torrzaa Posted February 20, 2013 Share Posted February 20, 2013 Did you re-generate img ? 1 Link to comment Share on other sites More sharing options...
wlongdonstudio Posted February 20, 2013 Share Posted February 20, 2013 How Link to comment Share on other sites More sharing options...
bozor2 Posted March 15, 2013 Share Posted March 15, 2013 Hi, please help me it's urgent I've a similar problem. my prestashop don't show my images uploaded by .CSV files by FTP filezilla I've two prestashop platform : a test platform (permission file 700) and a webstore platform ( all permission file are in 777). but i've tried change permission but it's still no work So, i've always uploaded my images correctly with csv files without problems. But since 2 month, in my webstore my images don't show. i try one items, two, ten..etc...while in my test platform works First, in the both platform my preference images are without small_default and large_default, same Advanced Parameters Posted Image Performance disable cache, same clear files in directory smarty/ cache and complile; both platform are setted as : memory_limit now set to 128mb max_execution_time = 30 max_input_time = 30 The image upload is white with question mark and this is the wrong link associated by Prestashop : http://sexyshopmonch.../1859-small.jpg while when it worked the correct link was (this happened for both platform) : http://sexyshopmonch...-1379-small.jpg If i upload manually it's works. I've tried somes solutions in this forum but it don't works I post my .htaccess files so you can see some error if you find # .htaccess automaticaly generated by PrestaShop e-commerce open-source solution # WARNING: PLEASE DO NOT MODIFY THIS FILE MANUALLY. IF NECESSARY, ADD YOUR SPECIFIC CONFIGURATION WITH THE HTACCESS GENERATOR IN BACK OFFICE # http://www.prestashop.com - http://www.prestashop.com/forums # URL rewriting module activation RewriteEngine on # URL rewriting rules RewriteRule ^api/?(.*)$ /webservice/dispatcher.php?url=$1 [QSA,L] RewriteRule ^([a-z0-9]+)\-([a-z0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1-$2$3.jpg [L] RewriteRule ^([0-9]+)\-([0-9]+)/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1-$2.jpg [L] RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$1$2.jpg [L] RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$1$2$3.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$1$2$3$4.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$1$2$3$4$5.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?/[_a-zA-Z0-9-]*\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9.jpg [L] RewriteRule ^c/([0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/c/$1$2.jpg [L] RewriteRule ^c/([a-zA-Z-]+)/[a-zA-Z0-9-]+\.jpg$ /img/c/$1.jpg [L] RewriteRule ^([a-z]{2})/[a-zA-Z0-9-]*/([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$2&isolang=$1 [QSA,L] RewriteRule ^([a-z]{2})/([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$2&isolang=$1 [QSA,L] RewriteRule ^([a-z]{2})/([0-9]+)\-[a-zA-Z0-9-]*(/[a-zA-Z0-9-]*)+ /category.php?id_category=$2&isolang=$1&noredirect=1 [QSA,L] RewriteRule ^([a-z]{2})/([0-9]+)\-[a-zA-Z0-9-]* /category.php?id_category=$2&isolang=$1 [QSA,L] RewriteRule ^([a-z]{2})/content/([0-9]+)\-[a-zA-Z0-9-]* /cms.php?isolang=$1&id_cms=$2 [QSA,L] RewriteRule ^([a-z]{2})/content/category/([0-9]+)\-[a-zA-Z0-9-]* /cms.php?isolang=$1&id_cms_category=$2 [QSA,L] RewriteRule ^([a-z]{2})/([0-9]+)__[a-zA-Z0-9-]* /supplier.php?isolang=$1&id_supplier=$2 [QSA,L] RewriteRule ^([a-z]{2})/([0-9]+)_[a-zA-Z0-9-]* /manufacturer.php?isolang=$1&id_manufacturer=$2 [QSA,L] RewriteRule ^([0-9]+)(\-[_a-zA-Z0-9-]*)/[_a-zA-Z0-9-]*\.jpg$ /img/c/$1$2.jpg [L] RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$1 [QSA,L] RewriteRule ^[a-zA-Z0-9-]*/([0-9]+)\-[a-zA-Z0-9-]*\.html /product.php?id_product=$1 [QSA,L] RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]*(/[a-zA-Z0-9-]*)+ /category.php?id_category=$1&noredirect=1 [QSA,L] RewriteRule ^([0-9]+)\-[a-zA-Z0-9-]* /category.php?id_category=$1 [QSA,L] RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*) /supplier.php?id_supplier=$1 [QSA,L] RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*) /manufacturer.php?id_manufacturer=$1 [QSA,L] RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*) /cms.php?id_cms=$1 [QSA,L] RewriteRule ^content/category/([0-9]+)\-([a-zA-Z0-9-]*) /cms.php?id_cms_category=$1 [QSA,L] RewriteRule ^en/page-not-found$ /404.php?isolang=en [QSA,L] RewriteRule ^en/address$ /address.php?isolang=en [QSA,L] RewriteRule ^en/addresses$ /addresses.php?isolang=en [QSA,L] RewriteRule ^en/authentication$ /authentication.php?isolang=en [QSA,L] RewriteRule ^en/best-sales$ /best-sales.php?isolang=en [QSA,L] RewriteRule ^en/cart$ /cart.php?isolang=en [QSA,L] RewriteRule ^en/contact-us$ /contact-form.php?isolang=en [QSA,L] RewriteRule ^en/discount$ /discount.php?isolang=en [QSA,L] RewriteRule ^en/guest-tracking$ /guest-tracking.php?isolang=en [QSA,L] RewriteRule ^en/order-history$ /history.php?isolang=en [QSA,L] RewriteRule ^en/identity$ /identity.php?isolang=en [QSA,L] RewriteRule ^en/manufacturers$ /manufacturer.php?isolang=en [QSA,L] RewriteRule ^en/my-account$ /my-account.php?isolang=en [QSA,L] RewriteRule ^en/new-products$ /new-products.php?isolang=en [QSA,L] RewriteRule ^en/order$ /order.php?isolang=en [QSA,L] RewriteRule ^en/order-follow$ /order-follow.php?isolang=en [QSA,L] RewriteRule ^en/quick-order$ /order-opc.php?isolang=en [QSA,L] RewriteRule ^en/order-slip$ /order-slip.php?isolang=en [QSA,L] RewriteRule ^en/password-recovery$ /password.php?isolang=en [QSA,L] RewriteRule ^en/prices-drop$ /prices-drop.php?isolang=en [QSA,L] RewriteRule ^en/search$ /search.php?isolang=en [QSA,L] RewriteRule ^en/sitemap$ /sitemap.php?isolang=en [QSA,L] RewriteRule ^en/stores$ /stores.php?isolang=en [QSA,L] RewriteRule ^en/supplier$ /supplier.php?isolang=en [QSA,L] RewriteRule ^en$ /en/ [QSA,L] RewriteRule ^en/([^?&]*)$ /$1?isolang=en [QSA,L] RewriteRule ^it/page-not-found$ /404.php?isolang=it [QSA,L] RewriteRule ^it/address$ /address.php?isolang=it [QSA,L] RewriteRule ^it/addresses$ /addresses.php?isolang=it [QSA,L] RewriteRule ^it/authentication$ /authentication.php?isolang=it [QSA,L] RewriteRule ^it/best-sales$ /best-sales.php?isolang=it [QSA,L] RewriteRule ^it/cart$ /cart.php?isolang=it [QSA,L] RewriteRule ^it/contact-us$ /contact-form.php?isolang=it [QSA,L] RewriteRule ^it/discount$ /discount.php?isolang=it [QSA,L] RewriteRule ^it/guest-tracking$ /guest-tracking.php?isolang=it [QSA,L] RewriteRule ^it/order-history$ /history.php?isolang=it [QSA,L] RewriteRule ^it/identity$ /identity.php?isolang=it [QSA,L] RewriteRule ^it/manufacturers$ /manufacturer.php?isolang=it [QSA,L] RewriteRule ^it/my-account$ /my-account.php?isolang=it [QSA,L] RewriteRule ^it/new-products$ /new-products.php?isolang=it [QSA,L] RewriteRule ^it/order$ /order.php?isolang=it [QSA,L] RewriteRule ^it/order-follow$ /order-follow.php?isolang=it [QSA,L] RewriteRule ^it/quick-order$ /order-opc.php?isolang=it [QSA,L] RewriteRule ^it/order-slip$ /order-slip.php?isolang=it [QSA,L] RewriteRule ^it/password-recovery$ /password.php?isolang=it [QSA,L] RewriteRule ^it/prices-drop$ /prices-drop.php?isolang=it [QSA,L] RewriteRule ^it/search$ /search.php?isolang=it [QSA,L] RewriteRule ^it/sitemap$ /sitemap.php?isolang=it [QSA,L] RewriteRule ^it/stores$ /stores.php?isolang=it [QSA,L] RewriteRule ^it/supplier$ /supplier.php?isolang=it [QSA,L] RewriteRule ^it$ /it/ [QSA,L] RewriteRule ^it/([^?&]*)$ /$1?isolang=it [QSA,L] # Catch 404 errors ErrorDocument 404 /404.php ExpiresActive On ExpiresByType image/gif "access plus 1 month" ExpiresByType image/jpeg "access plus 1 month" ExpiresByType image/png "access plus 1 month" ExpiresByType text/css "access plus 1 week" ExpiresByType text/javascript "access plus 1 week" ExpiresByType application/javascript "access plus 1 week" ExpiresByType application/x-javascript "access plus 1 week" ExpiresByType image/x-icon "access plus 1 year" FileETag INode MTime Size AddOutputFilterByType DEFLATE text/html AddOutputFilterByType DEFLATE text/css AddOutputFilterByType DEFLATE text/javascript AddOutputFilterByType DEFLATE application/javascript AddOutputFilterByType DEFLATE application/x-javascript Link to comment Share on other sites More sharing options...
Bruna BSPCU Posted March 16, 2013 Share Posted March 16, 2013 Your images have a question? Not showing? If the answer is yes, then you need to regenerate the images, like torrzaa said. In the admin panel, go to Preferences>Images>Regenerate thumbnails and click regenerate thumbnails. If you have a problem regenerating all at once, you should try to regenarate iten by iten. Link to comment Share on other sites More sharing options...
bozor2 Posted March 21, 2013 Share Posted March 21, 2013 (edited) yes, images with question mar. Only for new items the images don't show... I always uploaded the images and I did't have this problem. this path in incorrect.. sexyshopmoncheri.com/img/p/1/8/6/4/1864.jpg the path correct must be sexyshopmoncheri.com/img/p/1864.jpg Edited March 21, 2013 by bozor2 (see edit history) Link to comment Share on other sites More sharing options...
Recommended Posts