lisab23 Posted December 15, 2012 Share Posted December 15, 2012 It purchased the below template but I noticed that it is no longer offered on the site which makes me wonder if it was discontinued due to the mounting complications... http://www.1.3.kreaweb.o2switch.net/index.php?theme_name=Candy-Art3 Issue: Voucher Code generated in the system is invalid I receive this message: 01. The voucher is not yet valid although the customer's purchase has been confirmed and the loyalty points are present, the code generate by the points do not work during checkout. If anyone has experienced this and/or knows how to fix this problem and can provide simplified instructions to fix this issue PLEASE contact me Link to comment Share on other sites More sharing options...
vekia Posted December 15, 2012 Share Posted December 15, 2012 Do you've got access to sql database of your shop and can you check voucher specification in databse? If you add voucher code manually in back office it works properly? Link to comment Share on other sites More sharing options...
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