Customer can't change address

[Aagje Vanden Bussche]

Everytime a customer wants to change his/her address, he/she arrives at a blank page.

The customer can't change their address, any ideas to solve this?

 

The same thing happens when the customer wants to ADD an address.

 

So both changing and adding is impossible.

[El Patron]

modify config/config.inc.php

 

set errors on

 

@ini_set('display_errors', 'on');

 

this will tell you why you are getting a blank page....

[masowski]

Hello,

 

I have problem with updating address in prestashop 1.5.2

When customer want's to update their address they gets a form with empty fields and it's look like prestashop wants to create new address but after filling with new data and submitting it's replacing the old one.

 

I get no errors when set in config.inc

 

@ini_set('display_errors', 'on');

define('_PS_DEBUG_SQL_', true);

 

Update link looks normal to me:

 

http://domainname.co...s?id_address=15

 

Any suggestions?

Edited December 21, 2012 by masowski (see edit history)

[germinc]

Hi guys!

 

I did the step given by eTiendas and added

@ini_set('display_errors', 'on');

 

to my config.inc.php file. This is the message I got.

 

Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home4/jeremyk5/public_html/movementfirst/themes/autumn/address.tpl" on line 195 "{if $stateExist eq "false"}" unclosed {if} tag' in /home4/jeremyk5/public_html/movementfirst/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:665 Stack trace: #0 /home4/jeremyk5/public_html/movementfirst/tools/smarty/sysplugins/smarty_internal_compilebase.php(166): Smarty_Internal_TemplateCompilerBase->trigger_template_error('unclosed {if} t...') #1 /home4/jeremyk5/public_html/movementfirst/tools/smarty/sysplugins/smarty_internal_compile_foreach.php(224): Smarty_Internal_CompileBase->closeTag(Object(Smarty_Internal_SmartyTemplateCompiler), Array) #2 /home4/jeremyk5/public_html/movementfirst/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(473): Smarty_Internal_Compile_Foreachclose->compile(Array, Object(Smarty_Internal_SmartyTemplateCompiler), Array, NULL, NULL) #3 /home4/jer in /home4/jeremyk5/public_html/movementfirst/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 665

 

Any suggestions?

[adiaz]

You have the key in "unclosed {if} tag". You have to close it somewhere with {/if}

[PascalVG]

Hello Aagje,

Do you use the default theme or another one? There's an error in a file, that causes this error message. Can be a forgotten {/if} as Adiaz mentioned, or maybe a string just before the {/if} tag that isn't closed properly, so that it includes the {/if} tag as part of the string instead of as a proper tag.

 

Can you copy the code that is mentioned in the error (/home4/jeremyk5/public_html/movementfirst/themes/autumn/address.tpl), starting at line 195, and copy the lines below this point until any {/if} that looks like it should/could be the closing tag of the begin {if} on line 195?

 

My 2 cents,

pascal