sales and orders stats dont work

[2thepoint]

The sales and order stats dont show anything with my , not byday month or year .
anyone got a solution ?

kind regards

till so far the testing from prestashop , conclusion = Topper

[fideel]

same problem over here.
Anyone who can help us out?

thx

[eqilibrium]

I have problems with stats to, they don't show any sales, or best costumers, it's all a big "0", but nobody gave me the answer, so, still waiting... :-S

[2thepoint]

now it works , but when i put the orders to delivered , then all the stats from sales and orders are gone.

kind regards

[Tine Chem]

Can someone post a solution.

Sales and orders does not work for me too.

[marcko]

same problem here, using PS 1.1
is there a solution ?

[Tine Chem]

Here are more specific details about this problem:

I have installed prestashop 1.2.4 and change default language from english to my native languge.

I also deleted all currencies besides EURO (and make EURO as default one).

I have noticed that sales and orders stats stop to work after this. It is working fine after fresh install of english version.

Someone mentioned that it’s a matter of currency, not language.

So, right now I have only one currency in my BO - EURO (with ID 1). I have deleted other (dollar and pound).

Is there anything I could do to fix this, any changes to code or database?

Can comeone give me some advice please (parhaps from prestashop team)?? Here are quite few of us with the same problem...


Regards,

[Tine Chem]

Is this possible that still no one solved this problem??

Presta team do you have any solution?

[Wyplosz]

Open your admin folder then go to the file:

tabs\AdminStats.php

Find: invoice_date

and replace with: delivery_date


Do the same with file:

modules\statshome\statshome.php


for file:

modules\statssales\statssales.php

Find: invoice_date

and replace with: date_add

[Tine Chem]

Open your admin folder then go to the file:

tabs\AdminStats.php

Find: invoice_date

and replace with: delivery_date


Do the same with file:

modules\statshome\statshome.php


for file:

modules\statssales\statssales.php

Find: invoice_date

and replace with: date_add

Wow, thanks a lot. It seems to work now. I ve been waiting for this solution for quite some time now.

Thanks again.

[fideel]

Hey,
Thank you, this worked for me also!!!

But, don't know if this problem is related:
under tab/Stats following problems still are:
- best products (remains empty)
- catalog statistics ( Products bought: 0 for alla articles, and some lines further Products never bought: 2 / 4 )
- best customers : money spent remains empty

Warmest regards

[Wyplosz]

But, don't know if this problem is related:
under tab/Stats following problems still are:
- best products (remains empty)
- catalog statistics ( Products bought: 0 for alla articles, and some lines further Products never bought: 2 / 4 )
- best customers : money spent remains empty

The problem with statistics begins when you turn off invoices.
Tab "Orders" -> "Invoices" -> "Enable invoices: No"

For best products open the file:

modules\statsbestproducts\statsbestproducts.php
Find: invoice_date
and replace all with: delivery_date

For best customers open the file

modules\statsbestcustomers\statsbestcustomers.php
Find: invoice_date
and replace all with: delivery_date

For catalog statistics no solution yet.

[Redzor]

Hello,

I have don al the above, changed and replaced text.
But on the backend at the statsmenu with sales and orders the sales wont show up.
( see atachements

the orders are also wrong ?

where am i going wrong ?

( sorry for my bad english )

[Jeet Kune Do]

Is there maybe now a solutin for the statistics in the home of the admin?

I would really appreciate that!

[Redzor]

the solution i now have is to use google analytics with E-commerce.

I can now see what for products we have saled, but the statics in de admin still don't work

[lettersets]

Check that in Orders > Statuses the statuses you use have the option "Allow customer to download and view PDF version of invoice" ticked for the statuses you use.

 

For Best Customers and Best Products make sure you have the modules installed at Modules > Analytics & Stats

[-FrA-]

I have the same problem in PS 1.5.4...I can't Allow customer to download and view PDF version of invoice, so I would like to try a fix like this:

 

Open your admin folder then go to the file:

 

tabs\AdminStats.php

 

Find: invoice_date

 

and replace with: delivery_date

 

 

Do the same with file:

 

modules\statshome\statshome.php

 

 

for file:

 

modules\statssales\statssales.php

 

Find: invoice_date

 

and replace with: date_add

 

But files are all changed. Can anyone help to find a way to apply this workaround to 1.5.x please?

 

Thanks a lot!

[Daniel Santana]

Open your admin folder then go to the file:

 

tabs\AdminStats.php

 

Find: invoice_date

 

and replace with: delivery_date

 

 

Do the same with file:

 

modules\statshome\statshome.php

 

 

for file:

 

modules\statssales\statssales.php

 

Find: invoice_date

 

and replace with: date_add

 

Thanks man