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Billing/delivery address problems - Help!


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We have an issue with the order and display of billing and delivery addresses. We're running 1.4.9.0 and the deco_evo theme.

 

The problem starts when you want to have an item shipped elsewhere, and you untick the 'use same box for billing' checkbox, and add another address. It automatically puts the new addresss (where you want the stuff shipped to) in the invoice bit, and then your own address (the billing address) in to the ship to address.

 

It should be the other way round. This is confusing for alot of customers and causing lots of phonecalls and messed up orders because of it.

 

Any ideas to solve the problem?

 

Thanks

 

Jolly's

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  • 1 year later...

 

We have an issue with the order and display of billing and delivery addresses. We're running 1.4.9.0 and the deco_evo theme.

The problem starts when you want to have an item shipped elsewhere, and you untick the 'use same box for billing' checkbox, and add another address. It automatically puts the new addresss (where you want the stuff shipped to) in the invoice bit, and then your own address (the billing address) in to the ship to address.

It should be the other way round. This is confusing for alot of customers and causing lots of phonecalls and messed up orders because of it.

Any ideas to solve the problem?

Thanks

Jolly's

 

did you find an answer to this issue? thanks

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