Paypal module error

[garret27]

I am experiening a paypal error once I complete the order, meaning paypal sends me back to my website. When I look at the details in the failed order in the back office, it says:

 

L_ERRORCODE0 -> 10729

L_SHORTMESSAGE0 -> Shipping Address State Empty

L_LONGMESSAGE0 -> The field Shipping Address State is required

L_SEVERITYCODE0 -> Error

 

I've tried reinstalling the module. I have also read somewhere in this forum that my database isnt configured (or something) to recive the Shipping Address State. I am not sure if that is my problem. My paypal module is up-to-date, as well as my prestashop software on my website.

 

Please help

[AFemaleProdigy]

I am having the same issue. This has only happened to one customer so far and others have gone through ok in the US. This customer is in Beijing China and it looks like he filled all the address information in.

 

Same exact error message.

[Shakko]

Check this:

http://www.prestashop.com/forums/topic/208377-paypal-325-update-34-available-on-prestashop-addons/

http://forge.prestas.../browse/PNM-655

http://forge.prestas.../browse/PNM-773

[bside2234]

Using 1.5.2.0

I get this error when a customer uses the Checkout With Paypal button. It doesn't transfer over the State or the Phone # field to Paypal.

If I go into the BO and manually add the state and a generic phone # for them, they can come back and continue and the order will go through.

[Shakko]

Here is the function that sends PayPal address to Presta. I think that problem may be caused becuase of that if part. Not sure if it triggers. Can anyone with more knowledge of this module check this please and report?

 

..\paypal\express_checkout\paypal_express_checkout.php

 

 

private function setShippingAddress(&$fields, $id_address)

{

$address = new Address($id_address);

 

$fields['ADDROVERRIDE'] = '1';

$fields['PAYMENTREQUEST_0_SHIPTOSTREET'] = $address->address1;

$fields['PAYMENTREQUEST_0_SHIPTOSTREET2'] = $address->address2;

$fields['PAYMENTREQUEST_0_SHIPTOCITY'] = $address->city;

 

if ($address->id_state)

{

$state = new State((int)$address->id_state);

$fields['PAYMENTREQUEST_0_SHIPTOSTATE'] = $state->iso_code;

}

 

$country = new Country((int)$address->id_country);

$fields['PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE'] = $country->iso_code;

$fields['PAYMENTREQUEST_0_SHIPTOZIP'] = $address->postcode;

}

[dwilden]

Hi,

 

I have same issue and now is x-mas time... customers from some countries can't pay with paypal module, this is a KAOS.

 

On version 2.8.7, if no ID_STATE, the paypal module sent ID_COUNTRY.

$request .= '&SHIPTOSTATE='.($address->id_state ? $state->iso_code : $country->iso_code);

 

Maybe if we add similar function on the new version of Paypal, we can solve this problem. Like this:

 

if ($address->id_state)
{
$state = new State((int)$address->id_state);
$fields['PAYMENTREQUEST_0_SHIPTOSTATE'] = $state->iso_code;
} else {
$country = new Country((int)$address->id_country);
$fields['PAYMENTREQUEST_0_SHIPTOSTATE'] = $country->iso_code;
}

Edited December 7, 2012 by Dreamguard (see edit history)

[Shakko]

Here is temporary fix for the issue with Payment Errors - http://www.prestashop.com/forums/topic/209140-temporary-fix-for-2012-payment-error-shipping-address-state-missing/

 

Mind you - it doesn't fix the error, it just makes that it won't happen.

[water fish]

I have tested the Firefox browser, you can pay the normal.

 

But IE browser does not pay, an error occurs.

 

20T20:09:57ZL_ERRORCODE0 -> 10729L_SHORTMESSAGE0 -> Shipping Address State EmptyL_LONGMESSAGE0 -> The field Shipping Address State is requiredL_SEVERITYCODE0 -> Error

 

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