nuchie1 Posted November 29, 2012 Share Posted November 29, 2012 In Advanced Parameters Configuration Information View I get this message. What does it mean how do I correct? Required parameters: OK Optional parameters: Please fix the following error(s) magicquotes Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Hi... I am getting following error & also my site is not working. Required parameters: OK Optional parameters: Please fix the following error(s) register_globals magicquotes Can anyone help. Thanks in advance Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 You host would have to change them. If you are on shared hosting more than likely they won't. The magic quotes is not really a problem. I am pretty sure you can turn register globals off with a php.ini file. you might try googling it. Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Thanks for reply. I am getting white screen error. I moved my site from one server to another. When i run it on my local pc it works great but in server in front-end it just doesn't show anything but white screen. i have set @ini_set('display_errors', 'E_ALL'); to show error in config file but no luck... Can you help me please? I have upgraded PS 1.4.8 to PS 1.5.1.7 Thanks Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 Do you get anything on the backend of your site? Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 O yes. Sorry i didn't tell before. Backend is working just perfect. Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 I would suggest upgrading to version 1.5.2 it has several bug fixes and might fix the issue you are having. Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Thanks for the suggestion. But i would love to use current version as it is working nice on other servers. Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 1.5.2 is the current version. The version you have installed has several bugs that have been fixed. Your display issues being one of them. Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Hmmmm.... But i'm afraid if i start getting more errors. If there is no other solution then i will definately go for upgrade Thanks Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 The upgrade is your best bet, it is a more stable version. Especially if you are just starting out. Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 I have done a lot of customization. I'll lost all OR fix them again. That is why right now i don't want to consider this option. This is frustration error. I must be able to see errors at least. Black screen is a mess. Thanks for your help mate. Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 If they are visual customizations just back your template up. What does your error log say? Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 error_log just displays errors which were produced in previous server. It means error log is not being updated Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 Do you have a link to the site? Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 http://purmoservice.fi/presta/index.php Link to comment Share on other sites More sharing options...
Dh42 Posted December 20, 2012 Share Posted December 20, 2012 It has a 500 internal server error. Did you adjust the config file when you moved it to a live server? 1 Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 http://purmoservice....resta/index.php I also see a white screen (display errors is off probably). Just in case - possible way to turn off register globals and magic quotes in .htaccess file (it works on my shared hosting, info taken from the support FAQ section): {I had to add these lines to my .htaccess, maybe it will work for you} # turn off register globals and magic quotes # PHP 4, Apache 1. <IfModule mod_php4.c> php_value magic_quotes_gpc 0 php_value register_globals 0 php_value session.auto_start 0 </IfModule> # PHP 4, Apache 2. <IfModule sapi_apache2.c> php_value magic_quotes_gpc 0 php_value register_globals 0 php_value session.auto_start 0 </IfModule> # PHP 5, Apache 1 and 2. <IfModule mod_php5.c> php_value magic_quotes_gpc 0 php_value register_globals 0 php_value session.auto_start 0 </IfModule> Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 error_log just displays errors which were produced in previous server. It means error log is not being updated It's also possible that your PS files/folders do not have proper CHMOD permissions. In my experience, when I moved PS folders the permissions for some folders and files had been reset automatically. This resulted in a white screen similar to yours, after enabling the PHP display errors - the site returned error 500 (internal server error). Then I restored the permissions and the problem was solved Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Hi jberezhnoy I added following code in htaccess file but no change? # PHP 5, Apache 1 and 2. <IfModule mod_php5.c> php_value magic_quotes_gpc 0 php_value register_globals 0 php_value session.auto_start 0 </IfModule> What should be the right file permissions? Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 It has a 500 internal server error. Did you adjust the config file when you moved it to a live server? Yes. i have corrected config file that is why i can use backend. If it is config error it must be same for backend and front-end Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 (edited) Hi jberezhnoy I added following code in htaccess file but no change? # PHP 5, Apache 1 and 2. <IfModule mod_php5.c> php_value magic_quotes_gpc 0 php_value register_globals 0 php_value session.auto_start 0 </IfModule> What should be the right file permissions? Hi, after you've added the above to .htaccess your back-office should remove the error message re magic quotes/global register (only if this trick worked), if not - you may try to find help from your hosting provider (and check their FAQ section if it exists). By default the CHMOD permissions for folders is 755 (rwx r-x r-x), for files 644 (rw- r-- r--), for .htaccess file I have - rw- rwx rwx PrestaShop can require writing permissions for specific folders, but if your problem is really with permissions default CHMOD permissions should help to start the website (later you can adjust them for PrestaShop needs) P.S. do not forget to set CHMOD 755 for your PSfolder: http://yourdomain.fi/presta/ Edited December 20, 2012 by jberezhnoy (see edit history) Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Yes you are right in backend errors are removed. But still site is down.... Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 (edited) Yes you are right in backend errors are removed. But still site is down.... can you change this line in the /config/config.inc.php @ini_set('display_errors', 'on') so we would see the error code Edited December 20, 2012 by jberezhnoy (see edit history) Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Yes Bro. i already have changed this line. But i can't see any error. When i turn it on i was able to see one file permission error in backend which i corrected then. But no error at all in front-end... Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 (edited) Yes Bro. i already have changed this line. But i can't see any error. When i turn it on i was able to see one file permission error in backend which i corrected then. But no error at all in front-end... 1) maybe try to use another theme (the PS 1.5 default one). When I try to browse your site and enter some URLs (e.g. index.html), the site redirects me to ../index.php?controller=404 This probably means that CMS is actually in a working state, but there are other problems (theme related?). By the way from which version you have upgraded to 1.5.X ? 2) create another folder on this website, download PS 1.5.17 (or which one you are using) or even better 1.5.2 and install it using another DB (or another prefix) and check if it works with the default settings. then maybe you (or we) could be able to understand the problem roots (if it's with permissions or other stuff) Edited December 20, 2012 by jberezhnoy (see edit history) Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Yes. this i think is best idea. i must first try fresh install. Thanks mate. I'll tell if i am successful or not Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 Yes. this i think is best idea. i must first try fresh install. Thanks mate. I'll tell if i am successful or not sure but I would try to switch to default theme first. your site seems to be operational. e.g. I do not receive page not found if i go to presta/index.php?controller=contact but server returns no no content (possibly DB is empty or corrupted?) In any case - good luck and share your news )) Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 I can see products, categories and orders in backend & also in database. I try to upload DB again. Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 (edited) I can see products, categories and orders in backend & also in database. I try to upload DB again. Seems the DB is ok PS 1.4.x used Smarty 2 (if I am not wrong), PS 1.5 switched to Smarty 3. Possible, the template from 1.4 is not compatible Edited December 20, 2012 by jberezhnoy (see edit history) Link to comment Share on other sites More sharing options...
mux Posted December 20, 2012 Share Posted December 20, 2012 Yes. these type of problems can come. But in prevoius server i must encounter such errors. Even default theme never works. Same error blank screen. Link to comment Share on other sites More sharing options...
jberezhnoy Posted December 20, 2012 Share Posted December 20, 2012 Yes. these type of problems can come. But in prevoius server i must encounter such errors. Even default theme never works. Same error blank screen. other suggestions: 1) in BO try to load modules page, if it loads - then try to disable any non-native modules. if the modules tab does not load it can return an error indicating which modules are not working 2) try to rebuild cache with different options () Link to comment Share on other sites More sharing options...
mux Posted December 21, 2012 Share Posted December 21, 2012 Hi All... Very wiered but problem solved. I removed database and files from server and re-uploaded them. And site start working Amazing!!!! Thanks all for help Link to comment Share on other sites More sharing options...
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