tiendamaricarmen Posted November 29, 2012 Share Posted November 29, 2012 Hello, I have a problem with the Shipping Fees: - I've created the products with their weights. - I've created zones, carrier, price ranges, weight ranges... - Under the shipping menu I've set the shipping fees per ranges. But when I check the order and try to select the carrier, always assign the same shipping fee. For example, in my online shop always the shipping fee that Prestashop assign to the order is the price of 'Peninsula'. Please!! I need to resolve this problem to open my online shop. See attached files. Thanks. Link to comment Share on other sites More sharing options...
tomerg3 Posted November 29, 2012 Share Posted November 29, 2012 We can't see the weight of the product in the cart, nor any of the actual rates... Link to comment Share on other sites More sharing options...
tiendamaricarmen Posted November 30, 2012 Author Share Posted November 30, 2012 Hello tomerg3, thanks for your reply and soyy for my English (I'm Spanish). Could you tell me what do you need to check my problem? Do you need any other images that could help to find a solution? I'm very grateful for your help. Link to comment Share on other sites More sharing options...
tomerg3 Posted November 30, 2012 Share Posted November 30, 2012 Were you logged in? If not, does it work when you are logged in? What was the weight of the products in the cart? Can you post screenshot of the rates not crossed out, so we can what what it should be (once we know the total weight). Link to comment Share on other sites More sharing options...
wannaspeed Posted March 22, 2013 Share Posted March 22, 2013 (edited) I too am having this issue. I created a custome carrier. We will call it "my carrier". I set the product weight set the ranges for weight and price for "my carrier" then I set the " Fees by carrier, geographical zone. and ranges" No matter what I set the fees for it shows $10 shipping plus whatever handling fee I add. So even though I tell it 0-7 lbs is $120.00 it tells my customer I will ship it to the UK for $10 I have prestashop 1.5.3 btw Edited March 22, 2013 by wannaspeed (see edit history) Link to comment Share on other sites More sharing options...
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