Danniee2122 Posted November 28, 2012 Share Posted November 28, 2012 Hello I currently have Prestashop 1.4.2.5 I have been having trouble with the original PayPal module, so I upgraded to the Pro. When customers go to my website and enter in their credit card information, then click validate order. Nothing happens. Seems as if the button is not even working. It stays on the same page, no response. my website is www.beautybynaturem.com if you want to try and see whats going on. I also paid $200!!!! for this non working module!! Someone please help I'm losing customers. Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 This is the code for the validate order link. is this correct? <input type="button" id="paypalpro_submit" value="{l s='Validate order' mod='paypalpro'}" style="float: left; margin-left: 210px; padding-left: 25px; padding-right: 25px;" class="button" /> Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 Do you have a link to the site? Also put a product in the shop for $1. Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 http://www.beautybynaturem.com/onlinestore/category.php?id_category=7 Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 Look in your folder, www.sitename.com/js/jquery and see if you have a file called jquery.validate.creditcard.js Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 Look in your folder, www.sitename.com/js/jquery and see if you have a file called jquery.validate.creditcard.js No but there's a files called "jquery.validate.creditcard2-1.0.1.js" but that's inside the paypalpro module folder. Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 Copy it to the js/jquery folder and let me know when you do and we will see if that loads, that is the problem, it is calling a function from that file and it is not loading. Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 Copy it to the js/jquery folder and let me know when you do and we will see if that loads, that is the problem, it is calling a function from that file and it is not loading. WOW that worked, awesome!! But now I entered in my credit card information correctly and it keep saying Error, please verify the card information. Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 Interesting, that is the jquery error. Could you put a free shipping option in too for me to test it. So I can try to run a card. Edit: Actually that sounds like an error in the validation.php file could you post the contents of it to pastebin.com and paste the link to it. 1 Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 (edited) Interesting, that is the jquery error. Could you put a free shipping option in too for me to test it. So I can try to run a card. OK set it as free shipping http://pastebin.com/us51C3Fn Edited November 29, 2012 by Danniee2122 (see edit history) Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 You have terminal access, right? Can you try to process a payment through the terminal and see if it works. Also I have never used this module, but does it have a debug mode or display long error messages setting? Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 My first time using this module as well. But it doesn't have any error message or debug mode. No terminal acess Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 Do you have a paypal pro account? It costs like 30 or so bucks a month. I thought they came with a terminal that you can manually type a card in. Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 Do you have a paypal pro account? It costs like 30 or so bucks a month. I thought they came with a terminal that you can manually type a card in. Yes Im sorry I have it, It works fine. Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 I am trying to figure out where the msg is being generated. I know with some gateways like auth.net, that message is sent from them. Try this, hand type all of your api information in the module instead of copy and pasting it. Sometimes copy and pasting will pick up extra spaces. Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 ok doing that now. Thanks for all the help Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 No worries, what version of Prestashop are you using by the way? Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 PrestaShop™ 1.4.2.5 Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 Its working!!!! Thanks to you!! I placed a order!! But was does "the secure key is empty, check your payment account before validation" That came in the backend of the store under customer private message.. Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 Cool, I am glad it is working. Don't forget to disable the free shipping and delete that product. The error message is a a bug in the version of Prestashop you are using I think. I do not think it affects you taking payments though. Link to comment Share on other sites More sharing options...
Danniee2122 Posted November 29, 2012 Author Share Posted November 29, 2012 OK! Thanks Again!! I know who to go to next time when I need help :-) Link to comment Share on other sites More sharing options...
Dh42 Posted November 29, 2012 Share Posted November 29, 2012 No problem. Let me know if you have anymore issues. Link to comment Share on other sites More sharing options...
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