gchidiac Posted November 27, 2012 Share Posted November 27, 2012 all shopping carts are empty in the back-office. I'm not able to know what the customers were trying to purchase, and i don't know if it is causing a problem for the customers denying them from completing a purchase. Any help please. Link to comment Share on other sites More sharing options...
benjamin utterback Posted November 27, 2012 Share Posted November 27, 2012 Hello, Our development team has explained the solution in our forge (http://forge.prestas...owse/PSCFV-5698) "Hi everyone, We finally understand how to reproduce this issue. That happening only when you access to your shop with the an url which is different of your shop domain configured in your BackOffice, eg : you configure www.domain.com in your backoffice and you try to access to domain.com in your front-office. The fix of this issue is available here : https://github.com/P...2c2826fe701c916 You need to delete the three lines below in your file classes/shop/Shop.php // Optimization - don't redirect and allow WS and other script to work if (!$id_shop) $id_shop = Configuration::get('PS_SHOP_DEFAULT'); (and of course clear your browser cookies a last time )" Please let me know if this solution works for you. Regards, Benjamin Link to comment Share on other sites More sharing options...
ashish4484 Posted January 1, 2013 Share Posted January 1, 2013 This problem is exist when we are using either guest checkout or URL rewriting option. If we are not using this option than there is no problem. Please suggest some solution for the same. Link to comment Share on other sites More sharing options...
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