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Uploading product images "undefined" error


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Before to explain yes, I checked the whole forum and there's no answer for my issue... I did a lot of things that people right here says but nothing works... I'm reale desperated, in the forge forum told me is an 403 ajax, maybe one of you can help me... here we go with the issue:

 

When I try to upload and product image, an "undefined" error appears in the footer of page, I tried in Safari, Chrome, Firefox and just works in internet explorer (a single file) but I work with macOSX and of course, I have not internet explorer (I tried in a pc also, but it's the same issue). The same error is in a local host installed in my computer too.

 

This is not a hosting problem 'cause my store online works with Prestashop 1,4 and everythings goes perfectly.

 

I will appreciate A LOT any kind of help.

 

Thank you

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  • 2 months later...

Hello

 

Same problem. It's not only an upload problem, it's a general AJAX (XHR) problem, cause i've the same issue in other modules with ajax calls... 403!

But if I request the ajax url directly in my browser, the url respond correctly !!!

XHR urls are forbidden for some reasons... but why ?

Please some one find a solution ? Generaly I debug myself and I give the solution... but I'd like once someone give me the solution :);)

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nobody ?

It's really strange cause I've this issue in my www, but no problem in my testing et my staging... :(

And www is a pure image of staging... !

My website is by OVH. I've read it's a firewall problem.... ? But why certain XHR works (search ie.) and others no (image upload, lof footer module...)

Every ideas are welcome :)

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