androsna Posted November 26, 2012 Share Posted November 26, 2012 Before to explain yes, I checked the whole forum and there's no answer for my issue... I did a lot of things that people right here says but nothing works... I'm reale desperated, in the forge forum told me is an 403 ajax, maybe one of you can help me... here we go with the issue: When I try to upload and product image, an "undefined" error appears in the footer of page, I tried in Safari, Chrome, Firefox and just works in internet explorer (a single file) but I work with macOSX and of course, I have not internet explorer (I tried in a pc also, but it's the same issue). The same error is in a local host installed in my computer too. This is not a hosting problem 'cause my store online works with Prestashop 1,4 and everythings goes perfectly. I will appreciate A LOT any kind of help. Thank you Link to comment Share on other sites More sharing options...
the_el_man Posted November 29, 2012 Share Posted November 29, 2012 Hi, For me it was to do with too big a picture. My file was only 1.5MB but the image size was 4000x3000 ish. Try resizing to something around 800x600 and see if this clears the error. Link to comment Share on other sites More sharing options...
the.rampage.rado Posted November 29, 2012 Share Posted November 29, 2012 Probably problem with memory usage or Image upload settings in BO. Today I experienced this error couple of times and I managed to upload pics 800xsomething with the same name so I have to be something to do with image handling - either image resizing/conversion or image limitations in BO Link to comment Share on other sites More sharing options...
androsna Posted December 1, 2012 Author Share Posted December 1, 2012 Hi, thanks for answer. It's not a size problem.. I tried to upload a small one and it's the same error... I don't know what happen... I'm really desperated and helplessness Link to comment Share on other sites More sharing options...
luijt99 Posted February 4, 2013 Share Posted February 4, 2013 Any updates on this problem? I have the same issue: PrestaShop™ 1.5.3.1 Resizing image in MB's or dimensions has no effect, neither changing permissions.. Please help!! Link to comment Share on other sites More sharing options...
webdigit Posted February 5, 2013 Share Posted February 5, 2013 Hello Same problem. It's not only an upload problem, it's a general AJAX (XHR) problem, cause i've the same issue in other modules with ajax calls... 403! But if I request the ajax url directly in my browser, the url respond correctly !!! XHR urls are forbidden for some reasons... but why ? Please some one find a solution ? Generaly I debug myself and I give the solution... but I'd like once someone give me the solution Link to comment Share on other sites More sharing options...
webdigit Posted February 5, 2013 Share Posted February 5, 2013 nobody ? It's really strange cause I've this issue in my www, but no problem in my testing et my staging... And www is a pure image of staging... ! My website is by OVH. I've read it's a firewall problem.... ? But why certain XHR works (search ie.) and others no (image upload, lof footer module...) Every ideas are welcome Link to comment Share on other sites More sharing options...
Christ1988 Posted February 16, 2013 Share Posted February 16, 2013 hi, try to install this module. and set the memory to 512b http://catalogo-onlinersi.net/en/back-office-prestashop-modules/304-debug-prestashop-module.html Link to comment Share on other sites More sharing options...
prestacro Posted May 14, 2013 Share Posted May 14, 2013 Anyone got working solution? Same error happens to me (1.5.3.1. too). Link to comment Share on other sites More sharing options...
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