gadabra Posted November 24, 2012 Share Posted November 24, 2012 We have just updated from 1.4.7 to 1.5.2 Now when viewing the back office we can see every tab and their associated sub menu but if we go to modules/modules we get a blank page. Also the shop is no longer viewable on the web - again just a blank page. All other tabs seem to work OK, all customer history etc has been retained. Help! Link to comment Share on other sites More sharing options...
Mahdi Shad Posted November 25, 2012 Share Posted November 25, 2012 some of your modules may not work correctly in new version Link to comment Share on other sites More sharing options...
vekia Posted November 25, 2012 Share Posted November 25, 2012 you must turn on error reporting in your prestashop, when you turn it on you probably see where the problem occur. you can also check error log in your web service if you don't want to turn error log on please, if you want help, after checkin error log / turining error reporting on tell us where the problem occur regards Link to comment Share on other sites More sharing options...
gadabra Posted November 25, 2012 Author Share Posted November 25, 2012 Thanks for your replies vekia & ramtin2025. Being as the shop was broken I decided to go back to 1.4.7 so reloaded my backup files. Now all I get is "Bad SubDomain SQL query" every time I try to log in to the prestashop admin panel, I don't even get the username/password window. Also the website displays the same error message. No idea what to do now, I have requested assistance from my web host. Any suggestions gratefully received. Link to comment Share on other sites More sharing options...
gadabra Posted November 25, 2012 Author Share Posted November 25, 2012 I see mcmmarty has the same problem http://www.prestashop.com/forums/topic/203678-bad-subdomain-sql-query-after-failed-149-to-152-shop-broken/page__p__1018334 Link to comment Share on other sites More sharing options...
Mahdi Shad Posted November 26, 2012 Share Posted November 26, 2012 http://www.prestashop.com/forums/topic/188976-bad-subdomain-sql-query/ Link to comment Share on other sites More sharing options...
Mahdi Shad Posted November 26, 2012 Share Posted November 26, 2012 http://www.reboot.ro/20121111_how-to-solve-bad-subdomain-sql-query-on-prestashop-update-from-1-4-x-to-1-5-x/ Link to comment Share on other sites More sharing options...
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