grevand Posted June 10, 2009 Share Posted June 10, 2009 Firstly great software - many thanks.The problem I have and cannot seem to resolve is the uploading of images through the import function in the back office.I have tested version 1.2 (latest) on localhost using xampp and everything seems to work fine - products, categories etc and url for image location. However when I try and do the same thing with my hosted test version of Prestashop images will not upload through the import functionHas anyone actually got this working using 1and1.co.uk, and if so give me any clues as to what settings I need to change Link to comment Share on other sites More sharing options...
Patric Posted June 10, 2009 Share Posted June 10, 2009 What is the PHP version on this server ? Link to comment Share on other sites More sharing options...
grevand Posted June 10, 2009 Author Share Posted June 10, 2009 Many thanks for your prompt replyPHP Version 5.2.9 Link to comment Share on other sites More sharing options...
Patric Posted June 10, 2009 Share Posted June 10, 2009 Unfortunately, this PHP version has a known bug : * Some PHP 5 versions are bugged and prevent PrestaShop from working correctly:- PHP 5.2.1 (authentication is impossible)- PHP 5.2.6 (authentication is impossible under 64bits servers)- PHP 5.2.9 (image management/upload broken)- PHP < 5.2 (invalid date timezone) Source : http://www.prestashop.com/en/downloads/You'll have to upgrade your server PHP version. Link to comment Share on other sites More sharing options...
grevand Posted June 10, 2009 Author Share Posted June 10, 2009 Thank you again for your reply - I had in fact discovered that after my last posting1and1 use php 5.2.9 so their is presumably nothing I personally can do about it until 1and1 upgrade themselves - is that correct.If 5.2.9 is broken and that is the latest release of php surely everyone would have the same problems if thier hosting companies are using the latest version of php, Presumably I could build my site on xampp which uses 5.2.6 and then upload all to my server - would that be a solution or what would you advise Link to comment Share on other sites More sharing options...
Patric Posted June 10, 2009 Share Posted June 10, 2009 Non, this is not a solution. This is the PHP version of the server where PrestaShop is executed that is important.I fear you'll have to find a host with a different version of PHP if you want to use this functionnality. Link to comment Share on other sites More sharing options...
grevand Posted June 10, 2009 Author Share Posted June 10, 2009 Thank you again for you replyIf I found a host using a version of php prior to 5.2.9 that surely may only be temporary as they could within a short time upgrade to 5.2.9.Should I wait until version 5.3 is releasedSurely this problem is the answer to many peoples problems uploading images from an excel spreadsheet, though the Prestahop back office. Surely an alternative programming method should be developed to overcome this problem- if one exists Link to comment Share on other sites More sharing options...
ningu Posted June 10, 2009 Share Posted June 10, 2009 What are the Prestashop features that are not working on PHP 5.2.9 ? Link to comment Share on other sites More sharing options...
grevand Posted June 10, 2009 Author Share Posted June 10, 2009 HiIf you read the thread you will see that it is the importing of images through the import function in the back office Link to comment Share on other sites More sharing options...
Patric Posted June 10, 2009 Share Posted June 10, 2009 List is here :http://www.prestashop.com/en/downloads/ Link to comment Share on other sites More sharing options...
grevand Posted June 11, 2009 Author Share Posted June 11, 2009 Sorry to bump this thread up, but if PHP Version 5.2.9 is not wowrking for image upload from excel spreadsheet, and this is the version that most hosting companies will have installed, what do we actually do to import images - must they all be done manually for each productI really would like some clarification on this matter if possible. Link to comment Share on other sites More sharing options...
grevand Posted June 12, 2009 Author Share Posted June 12, 2009 I can only assume that as their has been no further replies that I have to conclude that no fix is available for php 5.2.9 and that Prestashop will not function with regard to uploading of images through the import function on the up to date version of php.Do you think I have made the correct assumption, and that in order to get Prestashop to do this I will have to wait until an updated php version is released and has been installed by my hosting compnay (1and1)It is no use whatsoever finding a host with an previous php version, as they could upgrade at any time to 5.2.9 and render my shop useless againSuch a shame Link to comment Share on other sites More sharing options...
grevand Posted June 18, 2009 Author Share Posted June 18, 2009 Sorry once again to bump this upHas anyone using php5.2.9 version managed to import images though CSVPerhaps somone may be able to offer a solutionI live in hope - thank you Link to comment Share on other sites More sharing options...
grevand Posted June 26, 2009 Author Share Posted June 26, 2009 Sorry again to bump this up, but really hope someone can advise me on this Link to comment Share on other sites More sharing options...
grevand Posted July 3, 2009 Author Share Posted July 3, 2009 another bump - sorry. Has anyone uploaded images through csv with thier site hosted by one and one.co.uk Link to comment Share on other sites More sharing options...
brewtal Posted July 6, 2009 Share Posted July 6, 2009 did you try to upload using csv? tell me the result please, as i am in the same situation. Link to comment Share on other sites More sharing options...
grevand Posted July 6, 2009 Author Share Posted July 6, 2009 Hi. Yes using csv images will not import at all. I can upload images separately in the product pages, but not using the csv.Really wich someone could solve this problem or at least give an indication of what may be wrong. Are any other 1and1.co.uk users having the same problem and managed to resolve it Link to comment Share on other sites More sharing options...
brewtal Posted July 6, 2009 Share Posted July 6, 2009 omg this is starting to become weird, i cannot upload one by one, neither csv i think i'll try to change hosting.. or this platform (no offense to anyone)thanks for the reply Link to comment Share on other sites More sharing options...
grevand Posted July 8, 2009 Author Share Posted July 8, 2009 Using csv I have uploaded an image to the product details, but all it shows is a big ?All other products have a "no image available"If I right click on the uploaded image it shows a path to it and a reference to the name of the image....co.uk/store/1002-3-large/bass.jpgAm I getting their or what could be the problemI am hosted by 1and1.co.uk Php version 5.2.9 Link to comment Share on other sites More sharing options...
grevand Posted July 9, 2009 Author Share Posted July 9, 2009 This is so close to working can someone from the prestashop team have a look please Link to comment Share on other sites More sharing options...
grevand Posted July 15, 2009 Author Share Posted July 15, 2009 If I can manually import images on the product page, and it automatically generates the different sizes, why will it not work using the csv import method Link to comment Share on other sites More sharing options...
axel_afp Posted July 31, 2009 Share Posted July 31, 2009 i am using php 5.3.0 and still cant upload images...any one manage to upload with new php version? Link to comment Share on other sites More sharing options...
axel_afp Posted August 3, 2009 Share Posted August 3, 2009 ....................anyone? c'mon help me with image upload from url plsssssss Link to comment Share on other sites More sharing options...
axel_afp Posted August 5, 2009 Share Posted August 5, 2009 anyone can help me with image upload from url plssss....after 1-2 minutes give me 500 internal error and import some of the images and then stops...i am usin php 5.3.0This is my php.ini php.txt Link to comment Share on other sites More sharing options...
axel_afp Posted August 5, 2009 Share Posted August 5, 2009 if i import the csv file without images is working, but with images is uploading one time 150 pics....one time 400...then give me 500 internal error. i have 1800 pictures in csv.... Link to comment Share on other sites More sharing options...
grevand Posted August 23, 2009 Author Share Posted August 23, 2009 Sorry to bump this up, but still cannot import images using 1and1.co.uk with the import toolCan anybody please help on this Link to comment Share on other sites More sharing options...
grevand Posted August 26, 2009 Author Share Posted August 26, 2009 Still attempting to get this working.I have noticed that when I upload an image through csv, the file path (by right clicking the blank image) the properties are:http://www.xxxx.co.uk/store/subcategory/1002-image.htmlIt does not go into the:http://www.xxxx.co.uk/store/images/p/subcategory/1002-image.htmlCould this be a clue!!! and could anyone help pleaseWith over 800 views, surely this problem cannot only be affecting me Link to comment Share on other sites More sharing options...
starxox Posted August 28, 2009 Share Posted August 28, 2009 Argh! This was working a few days ago and now has stopped. I just checked and found out my host (vidahost) is also running PHP 5.2.9 which makes me think they have upgraded in the last few days, but I am checking with them.Really hope someone can find a solution to this. wish I knew more about programming! Link to comment Share on other sites More sharing options...
starxox Posted August 29, 2009 Share Posted August 29, 2009 Well the odd thing is that they have been running php 5.2.9 for as long as I have been making my website, but vidahost have kindly said they will upgrade to 5.2.10 over the weekend so fingers crossed that this will work! Link to comment Share on other sites More sharing options...
takumi Posted September 4, 2009 Share Posted September 4, 2009 I have the same problem with php 5.2.9. My host updated to 5.2.10 and I still have the same problem, so this doesn't offer any solution. Link to comment Share on other sites More sharing options...
starxox Posted September 4, 2009 Share Posted September 4, 2009 Well I finally got my images working, and what I did was a clean reinstall! If you make certain mistakes when uploading csvs, it seems to break prestashop, and even reinstalling old databases from before you made the error does not help. So tip number 1, clean reinstall, tip number 2, check your csvs are perfect! Probably worth uploading pic urls after adding the products rather than at the same time. Hope that helps. Link to comment Share on other sites More sharing options...
starxox Posted September 4, 2009 Share Posted September 4, 2009 one more thing, even with everything else working perfectly I can't get the category pics to upload via csv, but have done this by hand as there are not nearly as many as there are for products so can deal with that! Link to comment Share on other sites More sharing options...
grevand Posted January 27, 2010 Author Share Posted January 27, 2010 After a long time I have come back to Prestashop for another attempt.Has anyone found a solution to importing images to 1and1 shared hosting using the csv import tool in the back officeReally would appreciate an answer as Prestahop team seem to be totgally ignoring this issue Link to comment Share on other sites More sharing options...
starxox Posted January 27, 2010 Share Posted January 27, 2010 Well after my happy post before I actually started having problems again, so spoke to my host once again and they fixed the problem.Here is what they said....The best solution is probably to move your site to a suPHP server which resolves permission issues by running PHP under your username - there won't be any downtime at all, though it will take a few hours for your DNS to update before you see it running on the new server.At first it still didn't work but then they realised that....Prestashop needed exec() enabling Anyway maybe you can ask 1 and 1 to do the same thing as this has totally solved my problems with images for good. If not I recommend you switch to my excellent host - vidahost. they usually get back to me within minutes even at 1 in the morning and sundays! and as you can see are very helpful, they are also quite cheap and I have never seen my site be down! Link to comment Share on other sites More sharing options...
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