Resolved Newsletter & CSV Export - The .CSV file has been successfully exported. (0 customers found)

[v2910]

Hello !

 

I am using PS v1.4.9.0 on my website and have the newsletter block v1.4 & newsletter v2.0 installed. I can see the prefix_newsletter table in the database.

 

However, whenever anyone registers for the newsletter, it does not populate the database. Hence, when I try to export the subscribers using csv export, I get the message :

 

The .CSV file has been successfully exported. (0 customers found)

 

Can someone please give me a solution to this strange problem?

 

Thanking you in anticipation of quick replies.

 

Resolved - SSL was the problem.

Edited November 20, 2012 by v2910 (see edit history)

[tdr170]

By any chance did you follow the post here on having the newsletter box auto checked when a customer creates an account.

http://www.prestashop.com/forums/topic/184955-newsletter-check-box-set-at-checked-for-default/

 

 

If so this is the culprit, after you post a reply to the question we will see where to go from here.

How many customers do you show as opting for the newsletter.

[v2910]

Hi tdr170,

 

Thanks for your reply but I have not made that modification.

 

In fact, I just upgraded the shop from 1.4.7.3 to 1.4.9.0. But this problem was also present in the 1.4.7.3 version of my shop.

 

I read through all the forums but could not find any solution. So your help will be deeply appreciated.

 

Regards.