andinos Posted May 6, 2008 Share Posted May 6, 2008 Hi, I've installed the PrestaShop locally and it's running correctly, however if I install in my hosting server, I can't go further than step 3 of installation, so I find a work-arround, I made all the installation locally and then upload the folder where I made the installation to my server and update mannually the MySQL DB. However, everytime I try to access to BackOffice I get the error 1. "employee does not exist, or bad password" I even try to reset my password, and still get the same error. To you can see please visit http://www.andinospro.com/store/adminstore/ and use [email protected] as user and isJOvfR as password. Can anyone tell me what's the problem? Thank you in advance, Eduardo Ribeiro Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 I have same problem too, i installed presta on local machine then move all files and db to server manually, change the config file manually store front is working but can not access the backoffice. Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 I recreate the password manually by Tools::encrypt i didn't have the error screen but nothing happened no enter the backoffice. Can anyone help please Link to comment Share on other sites More sharing options...
Peter Wilson Posted May 7, 2008 Share Posted May 7, 2008 Hi guys, Sorry you're having a hard time accessing your Back Offices. What hosting services are you using? It could be that PHP 5 needs to be activated manually on your hosting service. Sometimes users think that PHP 5 is activated but they don't realize that their hosting service requires manual activation. Have a look at a few solutions found here: http://www.prestashop.com/forum/index.php/topic,714.0.html Let us know if one of those solutions works for you, or not. Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 Thank you for reply, my server is win2003 IIS, i couldn't make an auto install thats why i put db and files manually. Installation stops at step3 could not pass it. I recreated the cookie_key, and regenarate the password but nothing happened looks like it will connect but just return the login page witout any error msg. Link to comment Share on other sites More sharing options...
SeerKan Posted May 7, 2008 Share Posted May 7, 2008 I recomend you use Linux with Apache... You will have more problems on win and IIS Link to comment Share on other sites More sharing options...
andinos Posted May 7, 2008 Author Share Posted May 7, 2008 Well in fact I have activated before the PHP5 in my Control Panel. I'm sure that my server has PHP5 running, by the way you can see the specs of the server at http://andinospro.com/info.php Notice that my server is Windows 2003, however, my localhost server is also Windows XP Pro and it works fine locally, so there's no reason to not work remotely. Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 Same problem work at localhost but doesnt work at regular server, i disabled the cookie then i may enter the backoffice but its not safe Link to comment Share on other sites More sharing options...
SeerKan Posted May 7, 2008 Share Posted May 7, 2008 Well in fact I have activated before the PHP5 in my Control Panel. I'm sure that my server has PHP5 running, by the way you can see the specs of the server at http://andinospro.com/info.php Notice that my server is Windows 2003, however, my localhost server is also Windows XP Pro and it works fine locally, so there's no reason to not work remotely. If on localhost works fine and you have apache on localhost that's the problem. If you have IIS on localhost too than it's a setting or version problem. Link to comment Share on other sites More sharing options...
Peter Wilson Posted May 7, 2008 Share Posted May 7, 2008 Hi guys, I'm not sure if this will fix your problem, but I do know that a fix for a "cookie error during login" has been included in the next release, RC3, due out any day now. Try using RC3 and let us know if the problem persists. Link to comment Share on other sites More sharing options...
andinos Posted May 7, 2008 Author Share Posted May 7, 2008 Well I have in both systems IIS 6. I can't wait for RC3. By the way, how can I disable the cookies. Because by now I'm just seeting up the store and fill the database. Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 I tried both 0.9.2 and few minutes ago try 1.0.2 can only access the back office by disable the cookie function and set cookie by manual. Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 Hi guys, I'm not sure if this will fix your problem, but I do know that a fix for a "cookie error during login" has been included in the next release, RC3, due out any day now. Try using RC3 and let us know if the problem persists. I will wait till release out i modify the rc2 for own needs, and use back office without password and cookies, prestashop have best background that i seen ever on opensource php shops. Link to comment Share on other sites More sharing options...
andinos Posted May 7, 2008 Author Share Posted May 7, 2008 Indeed PrestaShop has the best BackOffice ever seen in a PHP store. This is a small problem, for the biggest and best shop script I know, special if we attend it's OpenSource. I still don't know how do I disable the cookies, sorry, I'm running like a mad, just trying to make the store availiable to the end of this week, and I'll have to confess I ddidn't dig, yet, the code properly. Thanks in advance, Eduardo Ribeiro Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 I still don't know how do I disable the cookies, sorry, I'm running like a mad, just trying to make the store availiable to the end of this week, and I'll have to confess I ddidn't dig, yet, the code properly. I'm working on it disable the cookie may see the backoffice but can not edit or add try to solve this. Link to comment Share on other sites More sharing options...
xtremetawsan Posted May 7, 2008 Share Posted May 7, 2008 I dig the AdminTab class, but no success , can anyone help me for use back office witout cookies Link to comment Share on other sites More sharing options...
ruilong Posted February 5, 2009 Share Posted February 5, 2009 this problem seem to exist in 1.1 final also, atleast when you run on localhost:8080 sometimes even on the frontpage it has a hard time creating a cookie. The error seems to be abit random :S I can reinstall the work shop three or four times and it will fail to create a cookie atleast one time.I tried to experiment with the expire time, but no success so far in figuring out why the cookie is not created "sometimes". Link to comment Share on other sites More sharing options...
mantra Posted February 7, 2009 Share Posted February 7, 2009 problem fix .. after i change the properti admin with FTP program to 0755 . .. i hope can help Link to comment Share on other sites More sharing options...
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