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Problems with PDF invoice, delivery sheet and so on...


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Because I got no response here is my next Topic:

Hello lovely presta-community,

I have a strange problem: After receiving a order I go in the back-admin area and under “orders” I click on the pdf-invoice icon. A pop-up appears with the pdf-invoice (you can see it in the attachment) but there were so much missing fields like adress, product description or other text fields. Whats the problem? Is this an access problem which can be solved via ftp? or a problem with fpdf? The same happens with the pdf order slips oder pdf-delivery. I use the version 1.2.0.1. And use the latest Adobe Reader, Firefox and Internet Explorer. Do anybody have the same problem (or better: a fast solution for that?)

Thanks in advance for your help.

Yours
dreikorn

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  • 1 month later...

Hi,

I have the exact same problem for months now. Already posted about it but nobody answered. And untill now, my clients are seeing invoices with no data besides numbers, letters are gone.
Because, besides this, I can't de-activate invoices in BO. Must be some kind of bug...

If anybody as a clue or a solution, please post about it, it will be highly appreciated.

Thank's

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  • 5 months later...
Maybe you miss translations?


Thanks for your answer VIXUS,

I translated all texts in the back office / tools / translations / PDF. I checked also the taxes and are correctly installed.

I forgot to say that the same situation is with delivery note. Is not showing the products, address and others. :(Could this be related to data-base? I am thinking to re-write some files. Do somebody know which files are responsible for invoice creation/generation?
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  • 11 months later...
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