SpankyAndy Posted November 14, 2012 Share Posted November 14, 2012 Hi, I've just setup my 1.4.9.0 shop in the UK which has been live since last week, but I've realised that some countries are missing from the drop down menu at checkout, despite them being listed within admin and enabled. The countries that are missing have shipping carriers setup correctly and enabled. There's a handful that I can't see, but most notably is the 'United States' entry. I can't seem to find any help articles or forum posts describing the same issue. Would anybody be able to give me any pointers on why this might be happening please? Cheers Andy Link to comment Share on other sites More sharing options...
tdr170 Posted November 14, 2012 Share Posted November 14, 2012 There are several areas to check: Shipping/ Countries make sure United States is enabled Shipping/ Zones make sure North America is enabled Shipping/ Carriers edit each carrier and make sure North America is enabled Link to comment Share on other sites More sharing options...
SpankyAndy Posted November 14, 2012 Author Share Posted November 14, 2012 Hi tdr, All three of those are correct. US is enabled and is set to North America zone, the North America zone itself is enabled and the two relevant carriers are both checked for North America and enabled. I'm very confused as to what could be causing this ... Cheers Link to comment Share on other sites More sharing options...
tdr170 Posted November 14, 2012 Share Posted November 14, 2012 Yes strange indeed without seeing your back office not sure I can help much more from here. If you PM me your BO login info I could have a look and see if there is something that is missing. Also post a link to your site so I can see the drop down list. Link to comment Share on other sites More sharing options...
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