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502 Gateway error when login


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hello,

my server shows me 502 Gateway Error when customer is trying to login into the shopping cart.
What can be the problem? Cookies? POST method?

i was looking for that problem in the other threads...but with no luck

Thank you for your replies

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Maxmin, i do not think, it can be the problem...
if i set 755 to the whole directory it will not work

besides i talked to hosting company, they advised to decrease the length of cookies - it also didn't help

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  • 3 weeks later...
  • 3 months later...

Apparently Prestahop on login sends back a 5kb cookie header which is too big for ngix server to process so it causes a 502 bad gateway.

My host says the only option is to reduce cookie length or move to an Apache server

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