Zero Orders

[lostincable]

Hi all, I have prestashop setup and its taking orders so far I have already have about 20 orders.

 

However when I go to any of the following -

 

1) the stats page

2) Recently sold products

3) Any stats page

It shows I have no orders???

 

I have changed the date ranges, set the cache to never etc but still nothing.

 

I can see the order by going to Orders > Orders and I have a list of orders but cannot find them anywhere else.

 

Any ideas?

Edited November 6, 2012 by lostincable (see edit history)

[lostincable]

Okay I now have orders showing up in the statistics.

 

What I have found though is there is a problem with the amount of invoices the system is counting.

 

Currently if I go to

 

Back Office > Orders > Invoices

 

In there it shows I have only 1 "order awaiting payment to clear"

 

But if I go to

 

Back Office > Orders > Orders

 

There is 3 orders in the "order awaiting payment to clear".

 

Does anyone else get wrong numbers in these two sections?

 

Is there a way to update my stastics?

[JerseyG]

Hi

 

I believe it is the statuses that affect the outcome. delivery used to trigger the invoice now I see that "payment accepted" does but delivery does not.

 

I have removed the email sending from "payment accepted" and use that a my trigger.

 

That way my figures show correctly