Internal Server Error

[fdyce]

I installed presta shop using simplescript, when I clicked on the images or text on the site I get this message. " 500

Internal Server Error

 

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

" I contacted my server admin and they could not find a error log nor a reason why the install was causing an issue with their server. I looked in the forum to see if this was a topic but could not find it, also I conducted a search on your site... Thanks for the help

 

http://www.hlteealternatives.com/shop/index.php

[clayton29657]

Hello fdyce

 

They couldn't find where the error log was? maybe I am just reading it wrong but if not go to config.config.inc.php and turn on errors report to check.

 

Clayton

[fdyce]

Ok where in that file would i put it on? Also did you see the error when you clicked on the url? http://www.hlteealternatives.com/shop/index.php

 

"<?php

/*

* 2007-2012 PrestaShop

*

* NOTICE OF LICENSE

*

* This source file is subject to the Open Software License (OSL 3.0)

* that is bundled with this package in the file LICENSE.txt.

* It is also available through the world-wide-web at this URL:

* http://opensource.org/licenses/osl-3.0.php

* If you did not receive a copy of the license and are unable to

* obtain it through the world-wide-web, please send an email

* to [email protected] so we can send you a copy immediately.

*

* DISCLAIMER

*

* Do not edit or add to this file if you wish to upgrade PrestaShop to newer

* versions in the future. If you wish to customize PrestaShop for your

* needs please refer to http://www.prestashop.com for more information.

*

* @author PrestaShop SA <[email protected]>

* @copyright 2007-2012 PrestaShop SA

* @version Release: $Revision: 7331 $

* @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)

* International Registered Trademark & Property of PrestaShop SA

*/

 

/* Debug only */

@ini_set('display_errors', 'off');

define('_PS_DEBUG_SQL_', false);

 

$start_time = microtime(true);

 

/* Compatibility warning */

define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false);

 

/* SSL configuration */

define('_PS_SSL_PORT_', 443);

 

/* Improve PHP configuration to prevent issues */

ini_set('upload_max_filesize', '100M');

ini_set('default_charset', 'utf-8');

ini_set('magic_quotes_runtime', 0);

 

/* correct Apache charset (except if it's too late */

if (!headers_sent())

header('Content-Type: text/html; charset=utf-8');

 

/* No settings file? goto installer... */

if (!file_exists(dirname(__FILE__).'/settings.inc.php'))

{

$dir = ((substr($_SERVER['REQUEST_URI'], -1) == '/' || is_dir($_SERVER['REQUEST_URI'])) ? $_SERVER['REQUEST_URI'] : dirname($_SERVER['REQUEST_URI']).'/');

if (!file_exists(dirname(__FILE__).'/../install'))

die('Error: "install" directory is missing');

header('Location: install/');

exit;

}

 

require_once(dirname(__FILE__).'/settings.inc.php');

require_once(dirname(__FILE__).'/defines.inc.php');

require_once(dirname(__FILE__).'/autoload.php');

 

if (_PS_DEBUG_PROFILING_)

{

include_once(_PS_TOOL_DIR_.'profiling/Controller.php');

include_once(_PS_TOOL_DIR_.'profiling/ObjectModel.php');

include_once(_PS_TOOL_DIR_.'profiling/Hook.php');

include_once(_PS_TOOL_DIR_.'profiling/Db.php');

}

 

/* Redefine REQUEST_URI if empty (on some webservers...) */

if (!isset($_SERVER['REQUEST_URI']) || empty($_SERVER['REQUEST_URI']))

{

if (!isset($_SERVER['SCRIPT_NAME']) && isset($_SERVER['SCRIPT_FILENAME']))

$_SERVER['SCRIPT_NAME'] = $_SERVER['SCRIPT_FILENAME'];

if (isset($_SERVER['SCRIPT_NAME']))

{

if (basename($_SERVER['SCRIPT_NAME']) == 'index.php' && empty($_SERVER['QUERY_STRING']))

$_SERVER['REQUEST_URI'] = dirname($_SERVER['SCRIPT_NAME']).'/';

else

{

$_SERVER['REQUEST_URI'] = $_SERVER['SCRIPT_NAME'];

if (isset($_SERVER['QUERY_STRING']) && !empty($_SERVER['QUERY_STRING']))

$_SERVER['REQUEST_URI'] .= '?'.$_SERVER['QUERY_STRING'];

}

}

}

 

/* Trying to redefine HTTP_HOST if empty (on some webservers...) */

if (!isset($_SERVER['HTTP_HOST']) || empty($_SERVER['HTTP_HOST']))

$_SERVER['HTTP_HOST'] = @getenv('HTTP_HOST');

 

/* Initialize the current Shop */

Context::getContext()->shop = Shop::initialize();

define('_THEME_NAME_', Context::getContext()->shop->getTheme());

define('__PS_BASE_URI__', Context::getContext()->shop->getBaseURI());

 

/* Include all defines related to base uri and theme name */

require_once(dirname(__FILE__).'/defines_uri.inc.php');

 

global $_MODULES;

$_MODULES = array();

 

/* Load configuration */

Configuration::loadConfiguration();

 

/* Load all languages */

Language::loadLanguages();

 

/* Loading default country */

$defaultCountry = new Country(Configuration::get('PS_COUNTRY_DEFAULT'), Configuration::get('PS_LANG_DEFAULT'));

Context::getContext()->country = $defaultCountry;

 

/* It is not safe to rely on the system's timezone settings, and this would generate a PHP Strict Standards notice. */

@date_default_timezone_set(Configuration::get('PS_TIMEZONE'));

 

/* Instantiate cookie */

$cookieLifetime = (time() + (((int)Configuration::get('PS_COOKIE_LIFETIME_BO') > 0 ? (int)Configuration::get('PS_COOKIE_LIFETIME_BO') : 1)* 3600));

if (defined('_PS_ADMIN_DIR_'))

$cookie = new Cookie('psAdmin', '', $cookieLifetime);

else

{

if (Context::getContext()->shop->getGroup()->share_order)

$cookie = new Cookie('ps-sg'.Context::getContext()->shop->getGroup()->id, '', $cookieLifetime, Context::getContext()->shop->getUrlsSharedCart());

else

$cookie = new Cookie('ps-s'.Context::getContext()->shop->id, '', $cookieLifetime);

}

 

Context::getContext()->cookie = $cookie;

/* Create employee if in BO, customer else */

if (defined('_PS_ADMIN_DIR_'))

{

$employee = new Employee($cookie->id_employee);

Context::getContext()->employee = $employee;

 

/* Auth on shops are recached after employee assignation */

if ($employee->id_profile != _PS_ADMIN_PROFILE_)

Shop::cacheShops(true);

 

$cookie->id_lang = (int)$employee->id_lang;

}

else

{

if (isset($cookie->id_customer) && (int)$cookie->id_customer)

{

$customer = new Customer($cookie->id_customer);

$customer->logged = $cookie->logged;

}

else

{

$customer = new Customer();

 

// Change the default group

if (Group::isFeatureActive())

$customer->id_default_group = Configuration::get('PS_UNIDENTIFIED_GROUP');

}

$customer->id_guest = $cookie->id_guest;

Context::getContext()->customer = $customer;

}

 

/* if the language stored in the cookie is not available language, use default language */

if (isset($cookie->id_lang) && $cookie->id_lang)

$language = new Language($cookie->id_lang);

if (!isset($language) || !Validate::isLoadedObject($language))

$language = new Language(Configuration::get('PS_LANG_DEFAULT'));

Context::getContext()->language = $language;

 

/**

* @deprecated : these defines are going to be deleted on 1.6 version of Prestashop

* USE : Configuration::get() method in order to getting the id of order state

*/

define('_PS_OS_CHEQUE_', Configuration::get('PS_OS_CHEQUE'));

define('_PS_OS_PAYMENT_', Configuration::get('PS_OS_PAYMENT'));

define('_PS_OS_PREPARATION_', Configuration::get('PS_OS_PREPARATION'));

define('_PS_OS_SHIPPING_', Configuration::get('PS_OS_SHIPPING'));

define('_PS_OS_DELIVERED_', Configuration::get('PS_OS_DELIVERED'));

define('_PS_OS_CANCELED_', Configuration::get('PS_OS_CANCELED'));

define('_PS_OS_REFUND_', Configuration::get('PS_OS_REFUND'));

define('_PS_OS_ERROR_', Configuration::get('PS_OS_ERROR'));

define('_PS_OS_OUTOFSTOCK_', Configuration::get('PS_OS_OUTOFSTOCK'));

define('_PS_OS_BANKWIRE_', Configuration::get('PS_OS_BANKWIRE'));

define('_PS_OS_PAYPAL_', Configuration::get('PS_OS_PAYPAL'));

define('_PS_OS_WS_PAYMENT_', Configuration::get('PS_OS_WS_PAYMENT'));

 

/* Get smarty */

require_once(dirname(__FILE__).'/smarty.config.inc.php');

Context::getContext()->smarty = $smarty;"

[fdyce]

I am still getting a 500 error from my installed prestaShop and cant find any real answers.

Thanks