BadgerDog Posted November 2, 2012 Share Posted November 2, 2012 (edited) Hello.. Ok, I have a bit of a crisis .. My Prestashop 1.4.6.2 store has been running fine for the lasy year.... I have been able to access the Store Admin without any problems. I tried to access admin today using my standard admin email address and password, but all that would happen was the screen would "flash" and return to the login prompts. So, I thought maybe I had forgot my password or something like that. I had the admin screen send me a new password and I received the email with it. I then typed in the email address and new password, but it still just flashed the screen once and returned to the login screen, with no errors or explanation shpwing. The ONLY thing I've done since the last time I used the store admin screen, was to activate the use of Google's new PageSpeed service. Could that be a problem, even though I've told the PageSpeed to service NOT to cache any of my pages? I need to access my admin area and really need some help. Suggestions would be appreciated... Regards, Doug Edited November 2, 2012 by BadgerDog (see edit history) Link to comment Share on other sites More sharing options...
christillis Posted November 3, 2012 Share Posted November 3, 2012 Hi Doug, I'd say that before you do anything else, backup your site files via FTP and backup your database too, making a note of all references (database name, password, etc.). It may be a problem with your hosting company, if you hadn't made any recent changes? I'm guessing you can see the shop, just can't access the admin area? Link to comment Share on other sites More sharing options...
BadgerDog Posted November 3, 2012 Author Share Posted November 3, 2012 (edited) Hello Chris ... Thank you very much for your response ... I think I found a conflict with using Google's PageSpeed Service and the admin function of Prestashop. I'll use x's for privacy ... My store works fine at http://www.xxxx.com/index.php If I click on the admin access at http://www.xxxx.com/...irect=index.php, which used to work fine, I get the inability to login as shown in my first post. However, if I substitute the www.xxxx.com with the IP address of my site ie: http://12.34.55.166/...irect=index.php I'm able to login just fine to the admin area and use all the functions, but I get a message at the top that says.. You are currently connected with the following domain name: 12.34.55.166 This domain is different from the main shop domain name set in "Preferences > SEO & URLs": So, I check the preferences and of course, it shows my domain as www.xxxx.com, which is correct, but Google PageSpeed Service caching doesn't like it for some reason. For now, I've been using it with the IP address direct and making my Admin changes... I asked Google support about it, but they sent me a bunch of "technobabble" that I don't understand.. Dear Webmaster, Thank you for using PageSpeed Service (PSS). We suspect that some of the requests from PSS are not handled correctly by your origin servers because they always come from Google servers, and so a small set of IP address. To fix this situation, you will need to configure your origin server to read the IP adddress of the user from the "X-Forwarded-For" HTTP header, rather than the default set up. Please refer to your origin server's help guide for the exact set of steps to configure your origin server to use "X-Forwarded-For" HTTP header. More details can be found here https://developers.g...ss/faq#clientip Regards, The PageSpeed Service team Any idea what I should be fixing on my dedicated host server to solve their problem? I guess I could just cancel their service telling them it's incompatible with Prestashop and move on, but I do think it sppeeds up the site. Appreciate your feedback .. Regards, Doug Edited November 3, 2012 by BadgerDog (see edit history) Link to comment Share on other sites More sharing options...
Delart Posted November 30, 2012 Share Posted November 30, 2012 Hi, did you finally succeed with Google Pagespeed Service & PrestaShop? I have received an invitation to join, but your experience is not very encouraging... Thanks! Link to comment Share on other sites More sharing options...
BadgerDog Posted November 30, 2012 Author Share Posted November 30, 2012 We tested and canceld out of the beta .... Too many issues and couldn't access the store using it.... Returned our site to it's previous state without their beta PageSpeed service and it's been running fine ever since... Regards, Doug Link to comment Share on other sites More sharing options...
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